Matthew Provencher
McKees Rocks,PA
Summary
Proven multitasker and team player, I excelled at The Downey House by enhancing service speed and maintaining impeccable cleanliness, showcasing my attention to detail and sanitation skills. Achieved high customer satisfaction as a Pizza Delivery Driver at Wicked Slice, demonstrating exceptional time management and clear communication.
Overview
4
4
years of professional experience
Work History
Barback
The Downey House
02.2021 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas and tables according to health department standards through diligent sanitation practices.
- Restock ice and replace bar/server trash.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Wash every bar glass including sixteen ounce, eight ounce, rocks, wine, and martini for costumer consumption.
- Replaced empty kegs and soda syrups.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Pizza Delivery Driver
Wicked Slice
04.2020 - 08.2020
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- In charge of washing all dishes and pizza equipment in between deliveries.
Education
High School Diploma -
Rham High School
Hebron, CT06.2020
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness Maintenance
- Flexible Schedule
- Independent and team player
- Fast-Paced Environment
- Attention to Detail
- Time Management
- Clear Communication
- Employee Training
Timeline
Barback
The Downey House
02.2021 - Current
Pizza Delivery Driver
Wicked Slice
04.2020 - 08.2020
High School Diploma -
Rham High School
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