
Devoted Inside Account Manager with a STEM credentialed MBA and 3+ years of experience in relationship management, partner fulfillment, and inventory oversight. Skilled in building and maintaining long-term client relationships, delivering contracted assets, and identifying growth opportunities. Highly proficient with predictive analytics to maximize client value and engagement. Skilled at breaking down intricate business problems into actionable strategies. Proven leader through collegiate sports and corporate initiatives, with a track record of driving client satisfaction and revenue growth.
- Manage 3 client accounts, overseeing deliverables, fulfillment, and strategic activations that align with client’s vision
- Grow long-term relationships through proactive communication, client-centric solutions, and upsell opportunities
- Lead weekly client meetings to manage inventory, present tailored solutions, and drive progress towards annual budget
- Generate quotes up to $1M and direct vendor sourcing for hardware to improve client satisfaction and revenue growth
- Prepare and present QBR performance reports, analyzing trends and recommending partnership strategies
- Developed a strategic business plan raising $50K in startup capital
- Conducted field research on 200+ individuals and organized them into 5 concurrent focus groups for primary research
- Prepared financial models (Three-Statement Model, Break-Even Analysis) to measure quantitative performance
- Liaised with retail outlets for future product distribution, projecting to allocate 3.6K cases across 7 vendors in year one
- Achievements: ACC Academic Honor Roll (21-22), Free Agent Opportunity (Professional Baseball)
- Extracurricular Activities: Student-Athlete, Cane Angels Network
- Capstone Project: Consulting Case Competition
- Relevant Coursework: Marketing Research, Negotiation Strategies, Addressing Customer Markets, Business Analytics and Customer Relationship Management
- Achievements: Dean's List Fall '18, Spring '20, Fall '20
- Extracurricular Activities: Student-Athlete
- Clubs: Entrepreneur Association, Investment Club
Future Tech Enterprise, Inc | Trainer
Fort Lauderdale, FL
April 2024 – Present
- Training new employees in understanding the operations for processing orders through AS/400 and Exostar
- Instruct customer demands reported to uphold contracts for necessary annual provisions and RFPs
University of Miami | NCAA Division I Baseball Team – Student-Athlete
Coral Gables, FL
July 2021 – August 2022
- Competed on the Miami Hurricanes Baseball team as a pitcher while balancing the academic demands of a grad student
- Demonstrated time-management, dedicating 30+ hours weekly to training, report/film analysis, traveling, and games
- Proven ability to communicate effectively with media, scouts, coaches, and teammates
- Contributed to team's 40-19 overall record, #6 national rank, most wins in the ACC, and #1 seed in NCAA tournament
St. John Fisher University | NCAA Division III Baseball Team – Student-Athlete
Rochester, NY
September 2017 – March 2020
- Listed as a starting pitcher for 3 consecutive seasons, progressively climbed the ranks in the rotation each year
- Collaborated with the pitching staff to implement Driveline plyometrics for player development and arm sustainability
- Helped team reach multiple E8 Championships, starting pitcher in 2019 semi-final game advancing team to championship