Matthew Recuero
Summary
Reliable team member offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in most areas and flexible with changing business needs.
Overview
1
1
year of professional experience
Work History
Grocery Clerk
Publix
08.2022 - 02.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Removed trash, swept, and mopped floors for professional appearance.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Prepared orders for customers without delay to deliver excellent service.
- Operated cash register to accurately process and record customer payments.
- Learned duties for various positions and provided backup at key times.
Team Member
Target
10.2021 - 04.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Associate of Science - Internet Technologies
College of Central Florida
Ocala, FL05.2025
High School Diploma -
West Port High School
Ocala, FL05.2021
Skills
- Performance Improvement
- Sanitizing Requirements
- Microsoft Office
- Retail Sales
- Safety Standards
- Sanitizing Surfaces
- Setting Production Goals
- Removing Defective Products
- Grocery Standards
- Willingness to Learn
- Damaged Item Processing
- Environmental Safety
- Operating Pallet Jack
- Excellent Communication
- Store Appearance
- End Cap Placement
Timeline
Grocery Clerk
Publix
08.2022 - 02.2023
Team Member
Target
10.2021 - 04.2022
Associate of Science - Internet Technologies
College of Central Florida
High School Diploma -
West Port High School