Matthew Reeves II
Harkins Theatres
St. Paul
1
Certification
3
years of professional experience
Dynamic college student at the University of Northwestern–St. Paul with a strong foundation in customer service, developed through experience as a Team Member at Harkins Theatres and three years of dedicated support in a youth sports program. Proficient in ushering, door management, concessions, and box office operations, demonstrating versatility and adaptability in fast-paced environments. Recognized for reliability, effective communication skills, and a robust work ethic that drives excellence in every task. Eager to leverage these strengths in a part-time retail role to enhance customer experiences and contribute positively to team objectives.
Work History
Team Member
7 Months- Trained in ushering (cleaning and taking tickets), concessions (working register), and box office operations (guest services) to support seamless guest experiences.
- Greeted guests, answered questions, and delivered courteous service across all areas.
- Sold tickets and concessions using point-of-sale systems with accuracy and efficiency.
- Prepared food and beverages while following sanitation and safety procedures.
- Handled cash, card transactions, and register balances according to company standards.
- Supported opening and closing duties to maintain readiness and secure end-of-day operations.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Handled busy workdays and fast-paced shifts
Referee and Scoreboard Operator
2 Years 8 Months- Facilitated youth sports events as a referee as a referee and scoreboard operator.
- Enforced game rules and maintained fair play during youth sports competitions.
- Monitored player safety and stopped play for fouls, injuries, or unsafe conduct.
- Resolved on-court disputes calmly and applied rules consistently across age groups.
- Supported positive youth sports environment by modeling professionalism and respectful communication.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
Education
Bachelor of Science - Psychology
Expected graduation: 2030
- Extracurricular Activities: Men's Soccer
- Majoring in Psychology
- 3.0 GPA
High School Diploma
- Rank: 16 of 479
- GPA: 4.333
- Honor Roll 2022-2026
- Completed AP course in AP World History
- Relevant Coursework: Construction & Technology
- Professional Development: Construction
- National Honors Society Member
- Varsity Men's Soccer Club Member
- Elected Captain of Varsity Men's Soccer
- Capstone Project: Concrete Pouring, We prepared and poured concrete to fix broken sidewalk at the school
Skills
Cash handling
Customer service
Workplace safety
Teamwork and communication
Collaboration
Problem-solving and adaptability
Time management
Reliability and work ethic
Positive attitude
Accomplishments
- Collaborated with team of four in the development of building sheds to sell for my high school construction program.
- Worked through many shifts of busy showings and popular releases at the movie theaters.
Certification
- OSHA Certification
- NCCER Certification
Timeline
Team Member
Harkins Theatres
01.2026 - 08.2026Read More
Referee and Scoreboard Operator
Community Recreation Center — Youth Sports Program
05.2023 - 01.2026Read More
University of Northwestern–St. Paul
Bachelor of Science from Psychology
Read More
Casa Grande Union High School
High School Diploma
Read More