Matthew Reisman

• Lead fraud strategy, risk analysis, and client consulting for a portfolio of 35 financial institution clients and more than 20 million cards across debit, credit, HSA, unemployment, prepaid, and government-benefit programs.
• Generate more than $25M annually in fraud loss avoidance by developing, testing, and optimizing fraud rules, authorization strategies, and portfolio-specific risk controls.
• Consistently maintain false-positive performance below 5:1 by leveraging FICO Falcon, Visa Advanced Authorization, and Mastercard Decision Intelligence scoring.
• Design and refine global fraud rule strategies for high-revenue clients, balancing loss reduction, customer experience, authorization performance, and operational efficiency.
• Analyze transactional, geographic, product, customer, and behavioral risk indicators to identify emerging fraud patterns and recommend corrective action.
• Serve as Risk SME and mentor for new hires, providing technical guidance, fraud strategy training, and best-practice support.
• Lead team projects focused on improving fraud detection, reporting accuracy, client outcomes, and enterprise risk controls.

• Analyzed transaction data to identify fraud patterns, root causes, process gaps, and risk exposure within card-not-present environments.
• Reviewed flagged web and telephone transactions to detect fraud and support sales performance by mitigating chargeback exposure.
• Conducted merchant risk reviews assessing financial activity, website compliance, refund behavior, and fraud indicators to inform risk management strategies.
• Prepared weekly, monthly, and quarterly executive reporting packages covering fraud trends, performance metrics, chargebacks, refunds, and operational risk indicators.
• Applied internal fraud rules, velocity controls, and negative database strategies to reduce fraud while supporting acquisition economics.
• Managed chargeback inquiries and executed debit and credit reconciliation for merchant statements to ensure accurate financial reporting.

• Evaluated prospective merchants for compliance with card association rules, acquiring-bank standards, and KYC requirements.
• Managed periodic compliance reviews and ongoing monitoring for a portfolio of 50 merchant accounts across mainstream and elevated-risk categories.
• Monitored merchant activity for spikes in chargebacks, refunds, transaction volume, and system performance indicators that could signal fraud or compliance concerns.
• Maintained PCI compliance records and documentation, ensuring merchant files were accurate, current, and audit-ready.
• Strengthened reporting tools and monitoring processes to proactively identify fraudulent merchant activity and portfolio-level risk exposure.

Jettis Transaction Processing — Risk and Compliance Manager

• Managed recurring merchant compliance reviews for card association rules, banking requirements, and internal risk standards.
• Developed procedures aligned with banking requirements and credit card association regulations to enhance compliance monitoring and ensure consistent operations.
• Updated internal fraud rules based on merchant risk profiles, business models, transaction behavior, and emerging fraud patterns.
• Helped identify complex fraud activity through cross-functional analysis and turned findings into stronger detection controls.
• Worked with sales, operations, information management, development, and technical teams to support fraud-detection improvements and faster risk response.
• Supported fraud prevention, merchant risk, and compliance work for online payment processing operations, including Ops Billing 365 Billing and Jettis International.