Experienced caregiver and former store leader with strengths in customer service, multitasking, and problem-solving. Skilled in coordinating daily care, documenting updates, and supporting clients with dignity while keeping safety, schedules, and service standards on track.
Work History
Home Health Care Provider
6 Years 2 Months
Emerald Senior Home Care | 08.2020 - Current
Assisted clients with bathing, grooming, dressing, and mobility support.
Monitored vital signs and reported health changes to nursing staff promptly.
Prepared nutritious meals and maintained clean, safe living environments.
Administered medication reminders and supported prescribed care routines accurately.
Documented daily care activities and updated service notes for continuity.
Mentored newer caregivers on client communication, safety practices, and home care standards.
Enhanced patient comfort by providing compassionate and attentive care.
Sales Associate
11 Months
Rooms To Go | 09.2019 - 08.2020
Consulted customers on furniture selections, matching needs, style preferences, and room layouts.
Presented product features, materials, and warranties to support confident buying decisions.
Guided financing applications and payment options while maintaining accurate transaction records.
Coordinated special orders, delivery schedules, and post-sale follow-up for smooth customer service.
Store Manager
6 Years 3 Months
Raymour & Flanigan | 05.2013 - 08.2019
Directed store operations to achieve sales goals, customer satisfaction, and consistent execution of company standards.
Coached sales associates on product knowledge, selling techniques, and service expectations.
Managed staffing schedules, payroll approvals, and daily labor allocation to support floor coverage.
Monitored inventory processes, merchandise presentation, and showroom organization for accurate, appealing displays.
Education
Bachelor of Arts - Philosophy
The Catholic University of America | Washington D.C. | 05-2005