MATTHEW RITTENHOUSE
Collegeville,PA
Summary
Senior Operations Analyst with expertise in Quality Control for high net worth brokerage accounts. Proven ability to manage high volumes of accounts while maintaining exceptional attention to detail, minimizing risk of financial loss. Skilled in data analysis, process optimization, and project management, driving operational efficiency and improved outcomes. Strong communicator and collaborator, ensuring effective teamwork and clear instructions for support analysts.
Overview
7
7
years of professional experience
Work History
Senior Operations Analyst
SEI
Oaks, PA
08.2023 - Current
- Ensure that back office processes are completed correctly and in a timely manner on the behalf of financial advisors and institutions
- Meticulously review independent brokerage accounts before inception so that the wants and needs of our clients are met
- Identify and reconcile any potential issues that could cause trading errors
- Coordinate with account administrators who set up the brokerage accounts to make any required changes that do not adhere to the New Account Contracts and Guidelines
- Process reviewed changes to existing brokerage accounts to keep up with market fluctuations and the ever changing needs of our clients
Sales Associate
Golf Galaxy
Devon, PA
06.2021 - 07.2023
- Assisted in the receiving, distribution, and positioning of merchandise to provide customers with a simple and easy way to obtain products
- Worked on the sales floor while answering customer questions on a wide variety of golf products, focusing on customer service and ensuring they received the best equipment suited to their needs
- Branched out from sales to assist my teammates in other capacities including club technician, club fitting, and front-end operations
Instructor
YMCA
Royersford, PA
06.2018 - 08.2019
- Instructed the fundamentals and safety of youth sports including hockey, soccer, and tee-ball to classes of up to 25 participants
- Conducted drills while instilling positive sportsmanship of fair and safe play to ensure team collaboration among players
Education
Bachelor of Science - Marketing, Advertising & Public Relations
University of South Carolina
Columbia, SC05.2023
Skills
- Attention to detail
- Effective communication
- Problem solving
- Data analysis
- Process optimization
- Quality assurance
Timeline
Senior Operations Analyst
SEI
08.2023 - Current
Sales Associate
Golf Galaxy
06.2021 - 07.2023
Instructor
YMCA
06.2018 - 08.2019
Bachelor of Science - Marketing, Advertising & Public Relations
University of South Carolina
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