Matthew R. O'Connell
Columbia
Summary
Motivated University of Missouri student seeks a summer internship in an entry-level position to utilize strong communication skills and apply academic knowledge in the area of business and/or public administration while demonstrating eagerness to learn from a dynamic team environment.
Experienced with operational tasks and administrative support. Utilizes strong communication skills and adaptability to meet team goals. Track record of effective problem-solving and collaboration to achieve desired outcomes.
Overview
5
5
years of professional experience
Work History
Security Staff Member
The Penguin Piano Bar and Restaurant
Columbia, Missouri
09.2024 - 12.2025
- As a member of the security staff, my responsibility was to ensure the safety of the employees and patrons by monitoring the premises, enforcing ID checks to prevent underage drinking and managing crowd control. I often de-escalated conflicts, ejecting unruly individuals and maintaining a secure orderly environment through active patrol and surveillance.
Country Club Associate
Turnberry Country Club
Crystal Lake, Illinois
06.2021 - 11.2023
- As a Country Club associate, I ensured a high-quality member experience by working daily golf operations which included cart staging, cleaning, handling bag drops and assisted in maintaining the driving range. I checked in players, booked tee times and assisted in the golf shop as needed (merchandising and processing transactions).
Restaurant Server
Buttered Toast
Lake in the Hills, Illinois
01.2022 - 09.2023
- As a restaurant server, I provided excellent dining experiences by greeting the guests, taking accurate food and beverage orders and delivering orders promptly. Key responsibilities included upselling menu items, maintaining clean stations, processing payments and adhering to food safety standards. This role required strong multi-tasking abilities in a fast-paced environment.
Associate
Jewel/Osco
Huntley, Illinois
06.2021 - 01.2022
- As an associate, I provided customer service by greeting customers, answering questions and resolving complaints to the customers satisfaction. In addition, I re-stocked shelves, organized products for special promotions, cleaned aisles and was a part of an inventory team. In this fast-paced environment, I excelled at multi-tasking and enjoyed working with others.
Education
Bachelor of Science - Public Administration
University of Missouri
Columbia, MOSkills
- Interpersonal Skills
- Adaptability
- Digital Literacy
- Strong attention to detail
- Time and workflow
- Customer Centric thinker
- Cross functional collaboration
Interests
I enjoy reading, writing, running, and spending time with family and friends
Timeline
Security Staff Member
The Penguin Piano Bar and Restaurant
09.2024 - 12.2025
Restaurant Server
Buttered Toast
01.2022 - 09.2023
Country Club Associate
Turnberry Country Club
06.2021 - 11.2023
Associate
Jewel/Osco
06.2021 - 01.2022
Bachelor of Science - Public Administration
University of Missouri