Matthew Rocourt
Methuen,Massachusetts
Summary
Highly motivated and committed to providing superior performance at an elite level. Strong ability to multitask and prioritize workloads. Detail oriented and looking to bring team building skills to deadline-driven environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Receptionist
Mount Auburn Hospital
12.2021 - 10.2023
- Facilitated efficient interdepartmental communication, resulting in smooth coordination between radiologists, technicians, and other medical staff members.
- Improved patient communication by promptly answering phone calls and providing relevant information regarding appointments and procedures.
- Coordinated with clinical staff to ensure patients received timely follow-up communication regarding test results and treatment plans.
- Exceeded customer service expectations with prompt response times on inquiries about billing concerns or upcoming appointments.
Medical Assistant
Physician One Urgent Care
10.2019 - 06.2021
- COVID 19 drive-thru testing. Registered patients by confirming name and date of birth then creating a label for the test tube and swab. Once the test kit is received the patient would then be swabbed then re verify name and date of birth.
Accounting
TimePayment Corp
10.2017 - 08.2019
- Conducted accounts receivable by providing invoices to other commercial companies via fax or email. After the payment is processed a receipt is then emailed back to the corresponding invoice. Finally payment data would be entered into the system to keep record of the payment.
Front Office
The Revere Hotel Boston Common
08.2014 - 01.2017
- Facilitated department's budgets to reach monthly financial goals while ensuring the highest quality of standards were exceeded daily. Committed to delivering superior customer service on a consistent basis.
Education
Associate's Degree - Finance
Salem University
Salem, MABachelor of Science - Radiology
Middlesex
Bedford, MA07-2027
Skills
- Efficient conflict resolution
- Problem solving skills
- Medical billing
- Appointment management
- Excellent judgment
- Decision making
- HIPAA compliance
- Patient confidentiality
- Patient scheduling
- Insurance verification
Certification
BLS certification
Languages
English
Native or Bilingual
French
Full Professional
Creole
Native or Bilingual
Timeline
Radiology Receptionist
Mount Auburn Hospital
12.2021 - 10.2023
Medical Assistant
Physician One Urgent Care
10.2019 - 06.2021
Accounting
TimePayment Corp
10.2017 - 08.2019
Front Office
The Revere Hotel Boston Common
08.2014 - 01.2017
Associate's Degree - Finance
Salem University
Bachelor of Science - Radiology
Middlesex
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