Matthew D. Rodriguez

E-4 Senior Airman 3P051, 8 Hour Workday / Varying shifts, 40+ hours per week. Multiple technician and AGR tours.

Responsibilities:

• Enforce military laws, regulations, and standards to ensure the safety and security of all assets and personnel within the base installation.
• Conduct foot and vehicle patrols of designated areas to detect and deter unauthorized activities and threats.
• Perform entry control point (ECP) duties; verify credentials, search vehicles, and conduct personnel checks.
• Train in the use of firearms, non-lethal weapons, and force continuum procedures.
• Operate and maintained security weapons systems, communication devices, and surveillance technology.
• Participate in and led small unit tactical operations, including room clearing, perimeter defense, and convoy security.
• Mentor and train junior personnel in law enforcement tactics, physical security protocols, and use-of-force procedures.

• Developed and maintained relationships with clients to ensure customer satisfaction.
• Served as an advocate for customers by providing feedback on product features or enhancements.
• Created client success plans tailored to individual needs and goals.
• Identified areas of opportunity for upselling services or products to existing customers.
• Educated customers on product features and technical details to highlight benefits.
• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Delivered sales presentations focused on offerings and unique advantages over competitors.

• Established relationships with key clients, while maintaining existing customer base.
• Developed pricing strategies that would maximize profits while still remaining competitive in the market.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Managed daily operations of sales department, including supervision of staff members.
• Performed sales consultations and educated customers on products and services.