Matthew Roth
Dicks Sporting Goods
SNOHOMISH,WA
12
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Master Technician
2 Years 8 Months- Conducted quality inspections to ensure compliance with safety standards and customer satisfaction.
- Trained junior technicians on proper installation techniques and safety protocols.
Apparel Lead
8 Years 9 Months- Engaged in friendly conversation with a diverse customer base to better uncover individual needs.
- Provided superior customer service leadership by greeting and assisting customers.
- Evaluated employee performance metrics to identify training needs and support career development initiatives within the team.
Hardlines Assistant Store Manager
2 Years 4 Months- Trained team members in successful strategies to meet operational and sales targets.
- Recruited, hired and trained over 40 new team members.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Ensured proper knowledge of Product ranging from tools, appliances, and mattresses
Education
Associate of Applied Science - Criminal Justice
Skills
Operational Efficiency
Engaging with Diverse Customers
Strong communication skills
Problem-solving
Attention to detail
Importance of safety and proper procedure.
Timeline
Master Technician
Safelite Auto Glass
12.2023 - CurrentRead More
Apparel Lead
Dicks Sporting Goods
11.2017 - CurrentRead More
Hardlines Assistant Store Manager
Sears
08.2014 - 12.2016Read More
Everett Community College
Associate of Applied Science from Criminal Justice
Read More