Summary
Overview
Work History
Education
Skills
Technology Skills
Certification
Timeline
Generic

TACUMA GRACE

Obetz,Ohio

Summary

Accomplished transportation leader experienced in managing transportation operations and logistics, streamlining routes to increase efficiency and ensure on time delivery. Acknowledged for consistently delivering exemplary standards of service, analyzing and managing schedules to ensure timely and efficient distribution. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Master Technician

Tempco Logistics
10.2023 - Current

As a Master Technician my duties involve installing and connecting various household appliances such as refrigerators, ovens, washers, and dryers etc...

  • Responsibilities include assessing installation spaces for accurate measurements, ensuring proper electrical and plumbing connections, testing appliances for functionality, troubleshooting any issues, and providing customer education on appliance use and maintenance.
  • Managing installations and inventory, and collaborating with sales and customer service teams to address customer inquiries or concerns
  • Increased customer satisfaction through providing timely and accurate repairs, maintaining high standard of workmanship.

PHLEBOTOMIST / DRIVER

AMERICAN RED CROSS
01.2016 - 01.2018
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining specimen processing workflow for increased efficiency and reduced wait times for patients.

Rear Load Driver / Class B CDL Truck Driver

WASTE MANAGEMENT INC.
01.2012 - 01.2016
  • Improved route efficiency by carefully planning and optimizing daily routes.
  • Ensured timely waste collection for customer satisfaction by consistently adhering to schedule.
  • Reduced safety incidents with thorough pre-and post-trip vehicle inspections.
  • Enhanced customer experience, addressing inquiries and resolving issues promptly.

Rear Load Driver /Class B Operator

SYRACUSE HAULERS WASTE REMOVAL
01.2008 - 01.2012
  • Established and maintained excellent customer relationships
  • Ensured timely waste collection for customer satisfaction by consistently adhering to schedule.
  • Memorized trash/recyclable routes in multiple areas and regions.
  • Improved route efficiency by carefully planning and optimizing daily routes.

Education

Master of Business Administration (MBA) -

University of Phoenix
Phoenix, AZ

Bachelor of Science, Sustainable Enterprise Management -

University of Phoenix
Phoenix, AZ
05.2016

Associate of Arts, Business Foundations -

University of Phoenix
Phoenix, AZ
05.2014

Skills

  • Quality Assurance
  • Operational Efficiency
  • Team Collaboration
  • Hand-Tool Proficiency
  • Equipment Calibration
  • Electrical Troubleshooting
  • Diagnostic Tools
  • Time Management Expertise
  • Hazardous Materials Handling
  • Decision-making under pressure
  • Venipuncture
  • Data Entry
  • Forklift Operation

Technology Skills

  • Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
  • Typing 40+ WPM
  • Skype for Business

Certification

212 Technician Training Plan / Temco-certified Technician

Class B CDL

Liftech OSHA Forklift Operator Certification

Timeline

Master Technician

Tempco Logistics
10.2023 - Current

PHLEBOTOMIST / DRIVER

AMERICAN RED CROSS
01.2016 - 01.2018

Rear Load Driver / Class B CDL Truck Driver

WASTE MANAGEMENT INC.
01.2012 - 01.2016

Rear Load Driver /Class B Operator

SYRACUSE HAULERS WASTE REMOVAL
01.2008 - 01.2012

Master of Business Administration (MBA) -

University of Phoenix

Bachelor of Science, Sustainable Enterprise Management -

University of Phoenix

Associate of Arts, Business Foundations -

University of Phoenix
TACUMA GRACE