Matthew Sanders
Beverly Hills
Summary
Adept Motorcycle Technician and versatile Remodeler, I've significantly enhanced customer satisfaction and shop efficiency at Harley Davidson. Specializing in mechanical and electrical diagnostics, my precision and high work ethics have consistently improved project outcomes. Skilled in customer service, I've also excelled in creating positive experiences, demonstrating a unique blend of technical prowess and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Motorcycle Technician
Harley Davidson of Leesburg
05.2018 - 02.2024
- Enhanced customer satisfaction by performing diagnostic tests and repairs on motorcycles efficiently and accurately.
- Improved overall shop efficiency by properly documenting all completed services in accordance with company guidelines.
- Demonstrated professionalism through clear communication with colleagues when collaborating on large-scale projects or seeking assistance for particularly challenging tasks.
Remodeler
B&R Inc
10.2015 - 12.2017
- Improved client satisfaction by providing high-quality remodeling services and ensuring timely project completion.
- Optimized material usage through careful planning, reducing waste and lowering overall project costs for clients.
- Completed high-impact renovations that increased energy efficiency in homes through insulation upgrades, window replacements, and HVAC system installations.
- Worked on sites, installing roofs and other exterior components.
Table Games Dealer
Horseshoe Casino
01.2013 - 03.2015
- Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
- Received and documented patrons' wagers prior to beginning games.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Motorcycle Technician
Harley Davidson of Crystal River
01.2006 - 09.2013
- Enhanced customer satisfaction by performing diagnostic tests and repairs on motorcycles efficiently and accurately.
- Improved overall shop efficiency by properly documenting all completed services in accordance with company guidelines.
- Collaborated with team members to complete complex repair jobs, resulting in increased productivity and customer satisfaction.
- Demonstrated professionalism through clear communication with colleagues when collaborating on large-scale projects or seeking assistance for particularly challenging tasks.
Education
High School Diploma -
Glen Burnie High
Glen Burnie, MD06-2006
No Degree - Motorcycle Technology's
VoTech
Severn, MD06-2006
Skills
- Mechanical knowledge
- Electrical Components
- Measuring & precision cutting
- Customer Service
- High level work ethics
Timeline
Motorcycle Technician
Harley Davidson of Leesburg
05.2018 - 02.2024
Remodeler
B&R Inc
10.2015 - 12.2017
Table Games Dealer
Horseshoe Casino
01.2013 - 03.2015
Motorcycle Technician
Harley Davidson of Crystal River
01.2006 - 09.2013
High School Diploma -
Glen Burnie High
No Degree - Motorcycle Technology's
VoTech
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