John Fisk

Operated diagnostic equipment to better educate customers on problems with their vehicles.

• Enhanced customer satisfaction by performing diagnostic tests and repairs on motorcycles efficiently and accurately.
• Replaced and maintained headlights, handlebar controls and mufflers for functional or aesthetic reasons.
• Actively participated in regular staff meetings for continuous improvement of shop operations.
• Dismantled and rebuilt engines to diagnose and repair problems.
• Stayed current on industry trends and developments, attending training sessions to continuously improve technical knowledge and skills.

• Helped fellow classmates succeed by tutoring when requested.
• Collaborated on group projects to complete professional deliverables.
• Conducted regular reviews of operations and identified areas for improvement.
• Collected, arranged, and input information into database system.
• Took extensive notes to document lessons and further solidify learning objectives.
• Generated reports detailing findings and recommendations.

• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
• Checked and verified photo identification prior to granting facility access.
• Investigated suspicious activities and persons to maintain security of premises.
• Responded quickly to emergency situations to assess and deflect issues.

• Ensured timely response to emergency situations or system malfunctions by establishing effective contingency plans and communication protocols within the team.
• Cultivated professional working relationships with peers and supervisors.
• Remained up-to-date with industry developments attending relevant conferences, seminars, and workshops incorporating new knowledge into daily operations.
• Built relationships with customers and managed accounts to drive revenue and profit.
• Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
• Collaborated with team members to maintain a safe working environment, resulting in reduced workplace accidents.
• Oversaw loading and unloading of packages in warehouse.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Maintained accurate records of all necessary documentation related to permits, environmental standards, OSHA guidelines, and employee certifications.