Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Matthew Sartor

Imperial Beach,CA

Summary

Competent CompTIA Trifecta earner pursuing a job in IT support who has been working as an intern at a computer hardware and software store known as Elite Computers for around half a year. Have built many kinds of computers and laptops for clients and have fixed many, both physically and virtually.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Computer Repair Technician Intern

Elite Computers
08.2023 - Current
  • Built and repaired over 50 computers and work laptops for local companies.
  • Improved functionality of many clients devices using upgraded storage, improved CPU cooling, increased ram capacity, and upgrading video graphics card.
  • Successfully transferred client files from one storage drive to another and successfully installed new storage device for clients with over 95% success rate on data transfer.
  • Learned to translate tech problems into grounded explanations to make it easier for non-tech oriented clients to understand everything that was performed and fixed.
  • Learned to use various software to test performance metrics of computers such as Furmark, Memtest, and Cpuid.

Apprentice Electrician

Morrow-Meadows Corporation
08.2022 - 10.2022
  • Correctly wired 36 T568-b cables for multiple floors and installed data cables throughout ceilings of over 10 rooms.
  • Successfully implemented signature requirements on supply delivery invoices to keep written chain of custody for employers to analyze improving trust between both parties by 100%.
  • Improved cabling layout on multiple floors to 100% compliance with National Electrical Code, surpass OSHA regulations, and satisfy clients stricter regulation standards.
  • Fixed any safety hazards found on lower floors and improved quality of installations to meet regulations.

Education

UCSD Full Stack Coding Bootcamp -

UCSD Extended Studies
University California San Diego

Bachelor of Science - Applied Health Science

Point Loma Nazarene University
Point Loma, CA
05.2022

Skills

  • Customer service expert
  • Product Troubleshooting
  • System Maintenance
  • Equipment Inspection
  • Data Backup and Recovery
  • Problem-Solving
  • Customer Communication and Empathy
  • Software Upgrades
  • Network Certification
  • Security Certification

Certification

  • CompTIA A+ ce Certification, 09/2023, CompTIA, www.credly.com/earner/earned/badge/8814e...
  • CompTIA Network+ ce Certification, 01/2024, CompTIA, www.credly.com/earner/earned/badge/c9460...
  • CompTIA Security+ ce Certification, 02/2024, CompTIA, www.credly.com/earner/earned/badge/787aa...

Timeline

Computer Repair Technician Intern

Elite Computers
08.2023 - Current

Apprentice Electrician

Morrow-Meadows Corporation
08.2022 - 10.2022

UCSD Full Stack Coding Bootcamp -

UCSD Extended Studies

Bachelor of Science - Applied Health Science

Point Loma Nazarene University

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Matthew Sartor