Matthew Sartor
Imperial Beach,CA
Summary
Competent CompTIA Trifecta earner pursuing a job in IT support who has been working as an intern at a computer hardware and software store known as Elite Computers for around half a year. Have built many kinds of computers and laptops for clients and have fixed many, both physically and virtually.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Computer Repair Technician Intern
Elite Computers
Bonita, CA
08.2023 - Current
- Built and repaired over 50 computers and work laptops for local companies.
- Improved functionality of many clients devices using upgraded storage, improved CPU cooling, increased ram capacity, and upgrading video graphics card.
- Successfully transferred client files from one storage drive to another and successfully installed new storage device for clients with over 95% success rate on data transfer.
- Learned to translate tech problems into grounded explanations to make it easier for non-tech oriented clients to understand everything that was performed and fixed.
- Learned to use various software to test performance metrics of computers such as Furmark, Memtest, and Cpuid.
Apprentice Electrician
Morrow-Meadows Corporation
University California San Diego
08.2022 - 10.2022
- Correctly wired 36 T568-b cables for multiple floors and installed data cables throughout ceilings of over 10 rooms.
- Successfully implemented signature requirements on supply delivery invoices to keep written chain of custody for employers to analyze improving trust between both parties by 100%.
- Improved cabling layout on multiple floors to 100% compliance with National Electrical Code, surpass OSHA regulations, and satisfy clients stricter regulation standards.
- Fixed any safety hazards found on lower floors and improved quality of installations to meet regulations.
Education
UCSD Full Stack Coding Bootcamp -
UCSD Extended Studies
University California San DiegoBachelor of Science - Applied Health Science
Point Loma Nazarene University
Point Loma, CA05.2022
Skills
- Customer service expert
- Product Troubleshooting
- System Maintenance
- Equipment Inspection
- Data Backup and Recovery
- Problem-Solving
- Customer Communication and Empathy
- Software Upgrades
- Network Certification
- Security Certification
Certification
- CompTIA A+ ce Certification, 09/2023, CompTIA, www.credly.com/earner/earned/badge/8814e...
- CompTIA Network+ ce Certification, 01/2024, CompTIA, www.credly.com/earner/earned/badge/c9460...
- CompTIA Security+ ce Certification, 02/2024, CompTIA, www.credly.com/earner/earned/badge/787aa...
Timeline
Computer Repair Technician Intern
Elite Computers
08.2023 - Current
Apprentice Electrician
Morrow-Meadows Corporation
08.2022 - 10.2022
UCSD Full Stack Coding Bootcamp -
UCSD Extended Studies
Bachelor of Science - Applied Health Science
Point Loma Nazarene University