Matthew Savelle
New Port Richey,FL
Summary
Enthusiastic customer service representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what needs to be done to deliver product in a timely manner. Motivated to learn, grow and excel with your company.
Overview
12
12
years of professional experience
Work History
Fleet Coordinator
Tiara Yachts
09.2022 - Current
- Manage a fleet of company owned demo yachts ranging in size of 34ft to 60ft
- Captained vessels' during customer sea trail and private events
- Assist dealer network with sales and product knowledge
- Over see repairs and maintenance preformed by subcontractors and in house team
Delivery Captain
Quality Boats Of Tampa Bay
09.2018 - 09.2022
- Walk through sold boat with wash crew once boat is rigged to ensure cleanliness and that equipment that has been ordered has been installed or stowed per customers requirements
- Upon delivery walk through sold boat with customer and show them standard operation of A/C and D/C systems, navigation units, engines, and generators
- Established contact with customer after deliver and provide assistance with scheduling service
- When customers call with issues provide assistance with trouble shooting issues at hand
Head of Production and Customer Service
Mangrove Bay Boatwork
08.2017 - 09.2018
- Ensured build schedules for new production boats and boats that were brought in for repair/rebuilds were kept on time
- Maintained weekly contact with customers as to progress of their builds
- Sold new production boats and accessories
- Ordered parts and materials needed for production and maintained relationships with vendors
- Increased sales via social media content
Water Sports Attendant/Captain
Bouyah Water Sports
05.2012 - 09.2017
- Assist customers with signing up for different water sports eg. Waverunners, Parasail, and Banana Boat
- Run Banana Boat ride with waverunner
- Kept running schedule for rental times
- Mate on parasail boat
- Performed monthly maintenance to waverunners
- Managed over 100 rentals per day
Education
OUPV License - Captains License
Sea School
St. Petersburg, FLHigh School Diploma -
East Lake High School
Tarpon Springs, FL05.2010
Skills
- Well organized
- Product Sales
- Networking
- Client Relations
- Customer motivated
- Fast learner towards companies procedure
- Communicates well with others
- Well organized
Timeline
Fleet Coordinator
Tiara Yachts
09.2022 - Current
Delivery Captain
Quality Boats Of Tampa Bay
09.2018 - 09.2022
Head of Production and Customer Service
Mangrove Bay Boatwork
08.2017 - 09.2018
Water Sports Attendant/Captain
Bouyah Water Sports
05.2012 - 09.2017
OUPV License - Captains License
Sea School
High School Diploma -
East Lake High School
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