Matthew Sayles
Katy,TX
Summary
Seasoned Warehouse Manager with a proven track record at American Furniture Warehouse, adept in overseeing operations and leading teams with a strong will and detailed orientation. Excelled in enhancing efficiency and safety, demonstrating exceptional time management and conflict resolution skills. Renowned for reliability and a quick learning ability, ensuring customer satisfaction and operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Warehouse Manager
American Furniture Warehouse Co
Katy, Texas
01.2021 - Current
Warehouse Manager/Associate
American Furniture Warehouse
Aurora, USA
11.2015 - Current
- Creating the schedule for warehouse associates, furniture repair techs, and building maintenance/ janitorial employees
- Managing multiple departments:
- Staging- Utilizing other department's down time to make sure products are built and put out to the showfloor in a timely manner
- Building Maintenance- When Janitorial staff is absent, utilizing other departments down time to make sure their daily tasks are completed to ensure the safety of AFW's customers and employees
- RTS- Making sure all items being sent back to stock are wrapped properly
- Loading items safely to make sure they get to their destination without damage
- Loading items so AFW employees can unload efficiently
- Rugs- Moving area rugs to a designer's desired location
- Making sure all area rugs are properly placed under furniture sets with proper POPs and signage around it
- Hanging worn area rugs on a 1-Only rack for discounted prices
- Building Maintenance- Removing snow via snow plow/ shovels
- Raking leaves, picking up litter, and painting
- Receiving- Scanning in products from transfer trucks and Purchase Orders
- Making sure all items received are scanned correctly to make sure inventory is correct
- Unloading items safely to prevent injury to myself and others
- CPU- Processing returns and exchanges
- Checking product availability
- Ensuring customers receive merchandise accurately
- Tying down merchandise safely
- Customer Service(Handling multiple situations as I see fit, with always the best interest of the customer and the company in mind.)
- Pulling Customer orders, not only safely but efficiently
- PIT certifications: C2C2, Riding forklift, Wave, Scissor lift
- Housekeeping: Making sure all work areas are clean and safe
- Safety Coach- Ability to certify employees on PIT in our facility, Coaching employees on safe lifting techniques, product handling and injury prevention
Lead Delivery Driver
Colorado Party Rentals
Denver, USA
01.2008 - 01.2015
Education
Electrical Technician - 1st year
01.2010
High School/ GED -
01.2008
Skills
- Leader
- Time Management
- Strong Willed
- Reliable
- Conflict Resolution
- Detailed Oriented
- Multi-Tasker
- Quick Learner
- Customer Service
- Prompt decision-making
- Longevity
- Warehouse operations
Certification
- OSHA 132 Hour Certification
Accomplishments
- Assisted in creating the American Furniture Warehouse Standard Operating Procedure for warehousing.
Timeline
Assistant Warehouse Manager
American Furniture Warehouse Co
01.2021 - Current
Warehouse Manager/Associate
American Furniture Warehouse
11.2015 - Current
Lead Delivery Driver
Colorado Party Rentals
01.2008 - 01.2015
Electrical Technician - 1st year
High School/ GED -
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