Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Scavotto

Matthew Scavotto

Charlotte,NC

Summary

I am a well-rounded employee with exceptional critical thinking skills as well as strong people skills.

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.

Very skilled writer.


Enthusiastic employee, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of efficiency in the workplace and training in critical thinking. Motivated to learn, grow and excel in management.

Overview

6
6
years of professional experience

Work History

Crew Leader

Autobell Car Wash Inc
Charlotte, North Carolina
05.2018 - Current
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Acted as a confidant for disgruntled employees when they preferred not to go to higher management.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.

Salesman/Customer Service Rep

Grand Slam USA
Charlotte, NC
04.2016 - 03.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Sold high-end baseball and softball equipment to athletes of all ages.
  • Provided recommendations based on knowledge and experience.

Education

Bachelor of Arts - History

Brevard College
Brevard, NC
05.2022

Skills

  • Proactive Problem-Solving
  • Crew Monitoring
  • Employee Management
  • Corrective Actions
  • Training and Onboarding
  • Delegating Work
  • Physical Strength and Stamina
  • New Hire Training
  • Vehicle Maintenance
  • Physical Agility and Coordination

Languages

Spanish
Limited Working

Timeline

Crew Leader

Autobell Car Wash Inc
05.2018 - Current

Salesman/Customer Service Rep

Grand Slam USA
04.2016 - 03.2018

Bachelor of Arts - History

Brevard College
Matthew Scavotto