Dynamic sales professional with a proven track record at Rick Ford Sales, excelling in client relationship building and sales strategy development. Adept at training teams and enhancing performance, I leverage strong leadership and sales expertise to drive results and foster repeat business, ensuring high customer satisfaction and trust.
Overview
25
25
years of professional experience
Work History
Assistant Sales Manager
Rick Ford Sales
Hemlock
05.2001 - Current
Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Assisted sales team with completing customer transactions and managing issues.
Developed strong client relationships for repeat business and increased referrals.
Assisted with the Finance and Insurance department in financing vehicles and doing paperwork
Purchasing of vehicles for our used vehicle inventory
Marketing and Advertising
Fire Lieutenant, Safety Officer, Firefighter
Saginaw Township Fire Department
Saginaw, MI
05.2011 - 10.2022
Inspected apparatus, equipment, grounds, and stations for proper order and condition.
Prepared reports of fires, equipment and personnel.
Increased firefighter safety by enforcing strict adherence to department policies and procedures during emergency operations.
Collaborated with other fire departments for mutual aid support during major incidents, augmenting available resources as needed to ensure public safety objectives were met efficiently.
Mentored and trained Firefighters
Obtained a variety of certifications throughout my career and maintained a high level training and education