Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Scheall

Lakeland,FL

Summary

Compassionate Financial Aid Counselor with over two years of experience specializing in aviation student support and primarily with traditional main campus students. Proven track record as an effective aviation liaison, adeptly assisting students in navigating complex financial aid processes. Expertise in the federal aid process, state funding and grants, and award disbursement. Collaborative team player with a keen eye for detail, instrumental in refining refund procedures through seamless coordination with the business office. Committed to empowering students with financial literacy and ensuring compliance with evolving regulatory frameworks. A dedicated professional contributing to the success of both individual scholars and the institution as a whole.

Overview

6
6
years of professional experience

Work History

Financial Aid Counselor

Southeastern University
07.2021 - Current
  • Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
  • Processed federal financial aid.
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
  • Provided financial aid counseling to enrolled and prospective students.
  • Communicate with students, parents, and university staff regarding financial aid matters through in-person meetings, email, and phone.
  • As a dedicated Financial Aid Counselor, I have had the privilege of serving as the aviation liaison, working closely with aviation students to ensure their financial aid needs were met seamlessly. With a deep understanding of the unique challenges that aviation students face, I provided tailored guidance on funding options, scholarship opportunities, and the intricacies of the financial aid process.
  • I took on the crucial responsibility of collaborating with the University's business office on the refund report. By closely aligning with the business office team, I contributed to the accurate and efficient processing of student refunds. This collaboration emphasized my strong attention to detail and my ability to work harmoniously across departments to achieve shared goals.

Medical Assistant Receptionist

Lakeland Eye Clinic
04.2019 - 10.2021
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.

Online Admissions Representative

Ultimate Medical Academy
09.2017 - 04.2018
  • Supported students through admissions process by answering questions and assisting with forms.
  • Accurately inputted patient and insurance information into company's computer system.
  • Explained admissions procedures and courses offered to potential students.
  • Reviewed admissions applications to check students' eligibility for acceptance.
  • Teamwork and problem solving.

Education

Master of Arts - Organizational Leadership

Southeastern University
Lakeland, FL
12.2023

Skills

  • Exceptional communicator
  • Successful at working in a team environment as well as independently
  • The ability to work under pressure and multi-task
  • The ability to follow instructions and deliver quality results and also great at leading with focus
  • Creative spirit
  • Reliable and professional

Timeline

Financial Aid Counselor

Southeastern University
07.2021 - Current

Medical Assistant Receptionist

Lakeland Eye Clinic
04.2019 - 10.2021

Online Admissions Representative

Ultimate Medical Academy
09.2017 - 04.2018

Master of Arts - Organizational Leadership

Southeastern University

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Matthew Scheall