Matthew Schieffer
Evanston,IL
Summary
Dedicated Assistant Golf Professional with a proven track record at Glenview Park Golf Club, adept in staff development and critical thinking. Excelled in creating customized golf lessons, enhancing customer satisfaction, and resolving issues efficiently. Skilled in negotiation and fostering a positive learning environment, consistently achieving significant improvements in client performance and team productivity.
Overview
7
7
years of professional experience
Work History
Assistant Golf Professional
Glenview Park District
04.2025 - Current
- Run golf camps and classes ranging in size anywhere from 4 to 30 kids/adults.
- Give 1 on 1 private instruction to men, women, and children of all ages.
- Create lesson plans for during and outside instruction to help students improve.
- Responsible for managing class rosters and ensuring there is no overflow.
- Supervisor to 6 other coaches for camps and classes.
- Implemented new structure to camps to promote learning and fun.
- Keep range clean, organized, and safe throughout the day.
- Using and understanding golf technology to improve students games.
- Building personal relationships with students and parents to foster a positive learning environment.
Golf Instructor
Skokie Sports Park
Skokie, IL
04.2022 - 11.2024
- Lead multiple classes a week, both alone and with an assistant.
- Started a children's golf league with matches and practice every week, and an end-of-the-year tournament.
- I have taught students ranging in age from 5 to 83, and low to high handicappers.
- Created and implemented customized beginner, intermediate, and advanced golf classes for kids and adults to ensure accurate teaching for everyone's experience level.
- Adept at using Trackman and other launch monitor and ball-tracer technology.
- Provided tips on form, technique, and strategy to students seeking to improve their golf game.
- Assisted with planning special events, such as junior and senior tournaments, or instructional clinics.
- Demonstrated various shots including drives, chips, pitches, putts and bunker shots.
- Built relationships with students that made them want to continue taking classes.
- I had a staff of four other instructors who reported to me.
- Organized equipment for myself and my assistants to use during classes.
Supervisor
Skokie Sports Park
Skokie, IL
04.2022 - 11.2024
- I was in charge of keeping the driving range running in an efficient manner.
- Regularly fixing hitting bays, track jams, and batting cages should something happen to them.
- I would have anywhere from 1 to 3 'park monitors' that I would direct to ensure customers were being taken care of.
- Worked closely with the cashier to make sure customers were getting to their spots, cash was being taken correctly, and the line wasn't becoming overbearing.
- In charge of shutting down and locking up the range at the end of the night.
- Resolved customer complaints quickly and skillfully.
- Created many small systems that helped improve range organization and efficiency.
- BASSET and first-aid certified.
Supervisor/Zamboni Driver
Skatium
Skokie, IL
04.2022 - 11.2024
- I was in charge of general rink operations and cutting ice once per hour on each rink.
- Organized teams and activities to correct locker rooms, while ensuring their ice would be ready when their time came.
- Worked with party host to keep birthday parties on schedule, and the party room clean for the next group.
- Did ice maintenance, such as floods and dry cuts, removing ice from the zamboni door, and reapplying ice on an empty rink.
- Did zamboni maintenance such as clearing augers and resting hydraulics.
- Coordinated with my maintenance person to make sure the bathrooms, the lobby, the locker rooms, and the rinks were cleaned throughout the day and at the end of the night.
- Did compressor logs make sure that our machinery was keeping ice and subground at proper temperatures.
Deli Associate
Marianos
Northbrook, IL
06.2020 - 10.2022
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Maintained cleanliness and proper sanitization of the deli area, including tables and counters.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
- Rotated product on shelves to ensure freshness and quality standards were met.
- Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
- Performed daily opening and closing duties such as cleaning up spills and sanitizing surfaces.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
- Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
Golf Instructor
Tam O'Shanter Golf Club
Niles, IL
04.2019 - 10.2019
- Coached children on course management strategies for playing different courses under varying weather conditions.
- Maintained records of each student's progress throughout the season.
- Encouraged students to set goals for themselves related to their golf game performance.
- Communicated effectively with members about upcoming programs and services offered at the facility.
- Maintained a clean work area by organizing supplies after each lesson session.
- Greeted all guests warmly upon arrival and provided them with an enjoyable experience to ensure a comfortable environment.
- Educated students in rules, strategies, sportsmanship and performance principles.
- Adjusted coaching techniques to meet students needs and address strengths and weaknesses.
Education
High School Diploma - undefined
Niles West High School
Skokie, IL06.2020
Skills
- Teaching
- Staff development of assistant instructors
- Creativity
- Critical thinking
- Employee motivation
- Attention to detail
- Organization
- Positive attitude and energy
- Creating problem-solving strategies
- Flexibility
- Responsibility
Activities
- Golfing
- Tending to live planted aquariums
- Cooking
Timeline
Assistant Golf Professional
Glenview Park District
04.2025 - Current
Golf Instructor
Skokie Sports Park
04.2022 - 11.2024
Supervisor
Skokie Sports Park
04.2022 - 11.2024
Supervisor/Zamboni Driver
Skatium
04.2022 - 11.2024
Deli Associate
Marianos
06.2020 - 10.2022
Golf Instructor
Tam O'Shanter Golf Club
04.2019 - 10.2019
High School Diploma - undefined
Niles West High School