Matthew Schlichte
West Des Moines,IA
Summary
Store Manager at Menchie's Frozen Yogurt with a track record in enhancing customer service and product quality. Skilled in multitasking and organization, I effectively trained staff and managed inventory, ensuring seamless operations. Adept at problem-solving, I also ensured compliance as a Quality Control Technician at Dice. Competent typist at 60 WPM.
Overview
9
9
years of professional experience
Work History
Store Manager
Menchie's Frozen Yogurt
10.2018 - Current
- Managed daily store operations, ensuring optimal customer service and product quality.
- Trained staff on best practices for customer service and product knowledge.
- Managed inventory, coordinating with supplier to maintain operations.
Quality Control Technician
Dice
05.2016 - 07.2018
- Reviewed sales associate's contracts to ensure compliance.
Education
No Degree - Accounting
University of Northern Iowa
Cedar Falls, IASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Competent typist, 60 words per minute
Timeline
Store Manager
Menchie's Frozen Yogurt
10.2018 - Current
Quality Control Technician
Dice
05.2016 - 07.2018
No Degree - Accounting
University of Northern Iowa
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