Dynamic construction professional with a proven track record at Great Lakes Roofing, excelling in operations management and project oversight. Expert in optimizing processes and enhancing customer satisfaction through effective communication. Skilled in business planning and documentation, seeking opportunities in Tennessee starting December 2025, while wrapping up Michigan projects by summer 2026.
Overview
25
25
years of professional experience
Work History
Owner/Operator
X Factor Construction Inc
03.2014 - Current
Managed day-to-day business operations, Also lead forman.
X Factor Construction builds custom homes and Renovations. X factor scope of work includes framing, sheathing, siding, decking, landscaping, hydroseeding, retaining walls. Interior finish work, tile, doors, windows, flooring.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Kept all building areas and equipment functional and well-organized to promote business performance.
Operated with safety and skill to avoid accidents and delays.
Project Manager
Great Lakes Roofing
02.2001 - 06.2014
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Installed Single ply membrane roofing systems (Duro-Last) Commercial projects, Schools, Government, industrial. Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing quality or workplace safety.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Established effective communication among team members for enhanced collaboration and successful project completion.
Education
No Degree - Marketing
Ferris State University
Big Rapids, MI
Skills
Michigan building contractor license holder
Process optimization expertise
Comprehensive documentation skills
Hiring
Effective business plan execution
Planning to move to Tennessee Seeking work for December, January, February and March 2025 to start Will be warping up my scheduled Michigan projects the summer of 2026 Full time starting fall of 2026