Matthew See
Charlotte,NC
Summary
Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with 3 years in the food industry improving service and facilities workflow. Effective communicator skilled at coordinating with team members.
Well-organized specialist bringing over 3 years of experience, upbeat nature and expertise in food preparation. Superior skills in organizing ingredients, minimizing waste and sanitizing kitchen surfaces. Motivated team player with history of working with little oversight to optimize performance.
Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with 3 years in the printing industry improving service and facilities workflow. Effective communicator skilled at coordinating with team members.
Overview
9
9
years of professional experience
Work History
Fulfillment Specialist
Matthew See
Charlotte, NC
02.2019 - 03.2022
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Worked with customers to pack items according to specific desires and requirements.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Supervised and trained new staff in performing census.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
Machine Repair Technician
Matthew See
Charlotte, NC
02.2019 - 03.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Troubleshot zebra shipping printer and Sharp Bagging system and fixed possible problems.
- Scheduled vehicle and equipment maintenance to improve longevity and overall equipment functionality.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
Sandwich Shift Lead
Matthew See
Charlotte, NC
04.2015 - 08.2018
- Operated manual and electric appliances to peel, slice and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Cooked batches of food according to standard recipes.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared salads, soups and sandwiches for customers.
- Operated deli slicer,nemco vegetable slicer and kitchen gadgets to prepare meats, vegetables and condiments for service.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Inspected kitchen equipment and appliances 2 times per week to verify functional operation.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Olympic High School
Charlotte, NC07.2017
Skills
- People skills
- Interpersonal Skills
- Communication
- Problem Solving
- Active Listening
- Training and mentoring
Timeline
Fulfillment Specialist
Matthew See
02.2019 - 03.2022
Machine Repair Technician
Matthew See
02.2019 - 03.2022
Sandwich Shift Lead
Matthew See
04.2015 - 08.2018
High School Diploma -
Olympic High School