Matthew Segura
Moreno Valley,CA
Summary
Skilled Flooring Associate with hands-on experience in all areas of flooring installation, maintenance and repair. Strengths include comprehensive product knowledge, strong customer service skills, and ability to troubleshoot complex issues. Proven success in previous roles through efficiency improvements and team collaboration on large-scale projects.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Flooring Associate
The Home Depot Store Support Center
Peoria, Arizona
08.2023 - 11.2024
- Assisted customers in selecting flooring products and materials.
- Explained installation processes and maintenance requirements to customers.
- Maintained accurate inventory levels for flooring supplies and tools.
- Ensured cleanliness and safety of the flooring display area at all times.
- Developed strong relationships with vendors to obtain competitive pricing on materials.
- Followed safety protocols when handling hazardous materials such as adhesives and solvents.
- Maintained an inventory of all tools and supplies needed for installations.
Sales Associate
Footlocker.com Inc.
Culver City, California
02.2021 - 08.2023
- Assisted customers with product selection and provided expert advice on footwear.
- Maintained knowledge of current promotions and product offerings for effective sales.
- Operated point-of-sale system to process transactions accurately and efficiently.
- Resolved customer inquiries and complaints to enhance overall shopping experience.
- Stocked merchandise on shelves, ensuring proper display and availability of products.
- Engaged in visual merchandising to showcase new arrivals and seasonal items effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Inbound /Inbound and Outbound Warehouse Associate
Amazon
Rialto, California
05.2020 - 01.2021
- Operated warehouse equipment for efficient material handling and shipping.
- Managed inventory levels using Amazon's scanning technology and tracking systems.
- Maintained cleanliness and organization in work areas to ensure safety compliance.
- Collaborated with team members to streamline packing processes for timely shipments.
- Conducted regular equipment checks to ensure proper functionality and performance.
Barista
IHOP
Hollywood, California
06.2018 - 02.2019
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated espresso machines and other coffee equipment efficiently.
- Assisted customers with menu choices and special requests promptly.
- Restocked supplies, including coffee beans, syrups, and pastries regularly.
- Followed food safety guidelines while handling ingredients and beverages.
Education
Los Ángeles High School
Fairfax, CASkills
- Product knowledge
- Vendor relationships
- Sales optimization
- Attention to detail
- Time management
- Power tool operation
- Flooring installation expertise
Languages
English
Professional
Filipino
Professional
Spanish
Professional
Timeline
Flooring Associate
The Home Depot Store Support Center
08.2023 - 11.2024
Sales Associate
Footlocker.com Inc.
02.2021 - 08.2023
Inbound /Inbound and Outbound Warehouse Associate
Amazon
05.2020 - 01.2021
Barista
IHOP
06.2018 - 02.2019
Los Ángeles High School