Professional Summary
Overview
Work History
Education
Skills
Timeline

Matthew Sena

County of Santa Fe
Santa Fe ,NM
24
years of professional experience

Resourceful logistics professional with a track record of successful route planning and compliance with safety regulations. Known for delivering exceptional service and enhancing voter accessibility through effective management of election resources.

Work History

Elections Messenger

2 Years 2 Months
County of Santa Fe | 04.2024 - 06.2026

Assisted in delivering ballot boxes, poll books, keys, election supplies, and other materials related to elections. Supported logistics for transporting election-related materials to designated locations. Facilitated organization and distribution of essential election resources.

Facilitated collection of absentee ballots and removable media storage devices from polling locations for secure delivery to designated county clerk sites.

Managed preparation of election supply boxes, program tabulators, and associated tasks.

Executed setup of voting convenience centers (VCCs) to enhance voter accessibility.

Facilitated diverse election activities to uphold voting process integrity, efficiency, and accessibility.

Managed daily operations of Santa Fe County vehicle, ensuring compliance with safety regulations.

Achieved tabulator certification from Bureau of Elections (BOE) vendor Dominion within 30 days of hire.

Completed defensive driving course through Santa Fe County Risk and Safety Department.

Ensures delivery of exceptional customer service standards.

Election Clerk

7 Years 2 Months
County of Santa Fe | 09.2016 - 11.2023

Managed operation of ballot-on-demand (BOD) system to facilitate voter check-in and issuance of permits and ballots.

Welcomed voters to ensure a positive and engaging experience.

Executed streamlined voter check-in procedures to enhance operational efficiency.

Facilitated opening and closing procedures to ensure operational efficiency.

Ensured sanitation and cleanliness of voting privacy booths.

Facilitated voter assistance for same-day registration at voting convenience centers (VCCs).

Facilitated communication with county clerk's bureau of elections staff to expedite same-day registration processing.

Facilitated the printing of sample ballots upon voter request.

Executed signing of hand tally forms to ensure accuracy and compliance.

Delivered exceptional customer service to voters, enhancing overall satisfaction.

Courier

13 Years 2 Months
Thunderbird Express | 03.2010 - 05.2023
  • Delivered packages efficiently within designated timeframes to ensure customer satisfaction.
  • Managed route planning and optimization to enhance delivery efficiency and reduce costs.
  • Trained new couriers on best practices for safe driving and package handling procedures.
  • Implemented tracking systems to monitor deliveries, improving accountability and transparency.
  • Coordinated with dispatch team to address issues promptly, ensuring seamless operations.
  • Maintained accurate records of deliveries, contributing to data integrity and operational reports.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.

Packer/Shipping and Receiving Clerk

8 Years 3 Months
Pack Ship and Mail | 02.2012 - 05.2020
  • Operated packing machinery to efficiently package a variety of products.
  • Ensured compliance with safety protocols and maintained a clean work environment.
  • Collaborated with team members to streamline packing processes and increase productivity.
  • Trained new employees on proper packing techniques and equipment usage.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Expedited order processing by prioritizing tasks according to shipping deadlines.

Delivery Driver

4 Years 4 Months
Airborne Express/DHL | 06.2002 - 10.2006
  • Delivered packages efficiently, ensuring timely and accurate distribution to customers.
  • Conducted vehicle inspections and maintained compliance with safety regulations.
  • Managed route planning to optimize delivery schedules and reduce fuel consumption.
  • Assisted in training new drivers on delivery protocols and company standards.
  • Resolved customer inquiries regarding delivery status and service issues promptly.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Education

High School Diploma

Santa Fe High School | Santa Fe, NM | 06-2000

Skills

Route planning
GPS navigation
Time management
Documentation skills
Relationship building
Working independently

Timeline

Elections Messenger

County of Santa Fe
04.2024 - 06.2026Read More

Election Clerk

County of Santa Fe
09.2016 - 11.2023Read More

Packer/Shipping and Receiving Clerk

Pack Ship and Mail
02.2012 - 05.2020Read More

Courier

Thunderbird Express
03.2010 - 05.2023Read More

Delivery Driver

Airborne Express/DHL
06.2002 - 10.2006Read More

Santa Fe High School

High School Diploma
Read More
Matthew Sena