Professional Summary
Overview
Work History
Education
Skills
Timeline

Matthew Shank

Giant Food Stores
Hagerstown,MD
13
years of professional experience

Dynamic Retail Sales Associate with proven expertise at Giant Food Stores, recognized as Employee of the Month for exceptional customer service and teamwork. Demonstrated reliability and problem-solving skills while managing inventory and operating Store ordering systems. Committed to enhancing customer experiences and driving sales through effective communication and collaboration.

Work History

Retail Sales Associate

13 Years 2 Months
Giant Food Stores | 08.2013 - Current
  • Maintained stock levels on sales floor and checked product freshness.
  • Helped customers locate products and reached high shelves to retrieve backstock.
  • Assisted with cut fruit and preparation for on-site packaged products.
  • Placed product orders for department and help track inventory.
  • Assisted with training for new hires.
  • Worked flexible schedule across different days and shifts.
  • Greeted customers and provided friendly assistance with product location and store inquiries.
  • Checked product pricing, signage, and promotions to support accurate sales floor merchandising.
  • Operated POS system to process cash, credit, and loyalty transactions accurately.
  • Supported inventory counts and communicated low-stock items to management.
  • Earned December 2024 Store Employee of the Month recognition for consistently exceeding service expectations during holiday season, acknowledged by department and store management.

Education

High School Diploma

Homeschool | Hagerstown, MD | 05.2013

Skills

Customer service
Problem-solving
Teamwork and collaboration
Reliability and punctuality
Store opening and closing
Flexible schedule

Timeline

Retail Sales Associate

Giant Food Stores
08.2013 - CurrentRead More

Homeschool

High School Diploma
Read More
Matthew Shank