Matthew Shaw
Elkton,MD
Summary
Dynamic training coordinator with proven leadership at Wayfair, adept at enhancing employee performance through tailored training programs. Skilled in complex problem-solving and workflow monitoring, I successfully improved certification rates and team efficiency. Committed to fostering a disciplined environment while ensuring compliance with organizational standards.
Overview
9
9
years of professional experience
Work History
PIV Training Coordinator
Wayfair
Aberdeen, Maryland
10.2023 - Current
- Maintained accurate records of employee trainings, tracking progress towards speed and certification levels.
- Coordinate training events, including scheduling, securing necessary equipment, and managing participant sign-up requests.
- Collaborate with department managers to design customized training plans aligned with organizational goals.
- Assessing the knowledge and skills of trainees to identify areas where additional training is required
Loadout Supervisor
Rooms To Go Distribution Center
03.2020 - 10.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Stage and pull product to delivery bays based on order and customer addresses.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance coach and train to improve weak areas.
- Certify Associates on necessary equipment based on job duties and Loadout requirements. Such as Forklift, Tugger, Cherry picker, And Pallet jack.
Detention Officer
Hillsborough County Juvenile Detention Center
02.2018 - 03.2020
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Sales Associate
Advanced Auto Parts
08.2016 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Arts - Criminal Justice
Polk State College
Lakeland, FL04.2024
High School Diploma -
Tenoroc High School
Lakeland, FL03.2014
Skills
- Staff Discipline
- Policy Enforcement
- Complex Problem-Solving
- Leadership
- Workflow Monitoring
- Shrinkage Prevention
- Department Organization
Timeline
PIV Training Coordinator
Wayfair
10.2023 - Current
Loadout Supervisor
Rooms To Go Distribution Center
03.2020 - 10.2023
Detention Officer
Hillsborough County Juvenile Detention Center
02.2018 - 03.2020
Sales Associate
Advanced Auto Parts
08.2016 - 12.2017
Associate of Arts - Criminal Justice
Polk State College
High School Diploma -
Tenoroc High School
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