Matthew Shay
Summary
Dedicated team member with expertise in customer service, order processing, and supply management. Proven ability to maintain high standards of cleanliness and safety, contributing to efficient workflow and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IN-Shop Team Member
Jimmy John's Gourmet Sandwiches
Coral Springs
02.2025 - Current
- Implemented food safety practices to prevent contamination and uphold health standards.
- Communicated effectively with staff to coordinate sandwich assembly and delivery processes.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
Clinical Rotation/Field Rotation
Coral Springs Regional Institute Of Public Safety
Broward County
02.2026 - 06.2026
- Administered basic life support and first aid in critical situations.
- Maintained medical equipment and ensured readiness for emergencies.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Remained level-headed and proactive during emergency situations.
JROTC Cadet
High School
Coconut Creek
08.2020 - 06.2024
- Founded and led the school's first JROTC robotics team, establishing team structure and goals.
- Directed and mentored team members throughout design, construction, and competition preparation, fostering skills and teamwork.
- Led the team to qualify for and compete at the national level during its inaugural season.
- Oversaw safety and security procedures during training events and operations, ensuring a secure environment for all participants.
- Conducted risk assessments and assisted leadership in maintaining a safe training environment.
- Maintained accountability and communicated safety protocols to cadets and staff, enhancing overall safety awareness within the unit.
- Demonstrated attention to detail, situational awareness, and effective decision-making in leadership roles.
Education
High School Diploma -
Monarch High School
Coconut Creek, FL06-2024
Emergency Medical Technician - Basic - Emergency Medical Services
Coral Springs Regional Insitute of Public Safety
Coral Springs, FL06-2026
Skills
- Order processing
- Inventory management
- Supply management
- Customer relationship management
- Customer service
- Attention to detail
- Critical thinking
Certification
- EMT-Basic - National Registry of Emergency Medical Technicians
- EMT-Basic - Florida Department of Health
- BLS Provider - American Heart Association
Timeline
Clinical Rotation/Field Rotation
Coral Springs Regional Institute Of Public Safety
02.2026 - 06.2026
IN-Shop Team Member
Jimmy John's Gourmet Sandwiches
02.2025 - Current
JROTC Cadet
High School
08.2020 - 06.2024
High School Diploma -
Monarch High School
Emergency Medical Technician - Basic - Emergency Medical Services
Coral Springs Regional Insitute of Public Safety