Matthew Shea
Bridgeport
Overview
12
12
years of professional experience
Work History
Body Shop Manager
Paul Miller Nissan
Fairfield, CT
01.2020 - Current
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
Restaurant Server
Plan B Burger
Fairfield, CT
10.2018 - 05.2019
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Restaurant Server
Terrain Cafe
Westport, CT
05.2015 - 08.2017
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Restaurant Server
Il Palio
Shelton, CT
04.2013 - 08.2015
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Applied Science -
Housatonic Community College
Bridgeport, CT05-2012
Timeline
Body Shop Manager
Paul Miller Nissan
01.2020 - Current
Restaurant Server
Plan B Burger
10.2018 - 05.2019
Restaurant Server
Terrain Cafe
05.2015 - 08.2017
Restaurant Server
Il Palio
04.2013 - 08.2015
Associate of Applied Science -
Housatonic Community College