Matthew Shick
Edinburg,PA
Summary
Dynamic Inside Sales Representative with a proven track record at ABC Supply, excelling in customer service and driving sales growth. Skilled in invoice processing and account reconciliation, I effectively trained new team members while fostering strong client relationships. Committed to maximizing customer satisfaction and operational efficiency through knowledgeable support and strategic follow-up.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
ABC Supply
08.2021 - 10.2025
- Developed and maintained strong client relationships to drive sales growth and customer retention.
- Conducted in-depth product demonstrations, effectively addressing customer inquiries and objections.
- Trained and mentored new team members on sales techniques and CRM system utilization.
- Executed follow-up strategies to ensure customer satisfaction and repeat business opportunities.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Accounts Payable Clerk
CD Ambrosia Trucking
06.2010 - 08.2021
- Processed invoices accurately and timely, ensuring compliance with company policies.
- Reconciled accounts payable ledger, identifying and correcting errors promptly.
- Trained new staff on accounts payable systems and best practices for operational excellence.
- Led monthly closing processes, coordinating with finance team to ensure timely reporting.
- Conducted regular audits of accounts payable records to ensure data integrity and compliance standards.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Intern
CD Ambrosia Trucking
06.2007 - 06.2010
- Assisted in daily operations and supported team members with routine tasks.
- Helped manage inventory levels through accurate tracking and organization.
- Supported customer service efforts by addressing inquiries promptly and professionally.
- Maintained cleanliness and organization of workspace to ensure operational efficiency.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Arts - Criminal Justice
Keiser University
Fort Lauderdale, FL03-2015
Associate of Arts - Criminal Justice
Keiser University
Fort Lauderdale, FL08-2012
High School Diploma -
Neshannock High School
New Castle, PA06-2010
Skills
- Customer service
- Data entry
- Invoice processing
- Account reconciliation
- Quickbooks
- AS 400
Timeline
Inside Sales Representative
ABC Supply
08.2021 - 10.2025
Accounts Payable Clerk
CD Ambrosia Trucking
06.2010 - 08.2021
Intern
CD Ambrosia Trucking
06.2007 - 06.2010
Bachelor of Arts - Criminal Justice
Keiser University
Associate of Arts - Criminal Justice
Keiser University
High School Diploma -
Neshannock High School
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