Matthew Shipe
Crystal River,FL
Summary
Driven by a strong commitment to professional development, I excelled at Bug Out Pest Control, enhancing customer satisfaction and retention through innovative pest management solutions and exceptional service. Leveraging skills in integrated pest management and fostering client relationships, I significantly contributed to improved operational efficiency and service quality. My dedication to continuous learning and teamwork underpins my career achievements. Methodical Psychologist with experience propelling field through research and patient treatment. Successful at leading industry in driving new methodologies and techniques. Proficient in staying abreast of new developments in field of [Area of expertise] while continuing to refine clinical skills through continuing education and attendance at professional development conferences.
Overview
2
2
years of professional experience
Work History
Professional Development
05.2023 - 09.2023
taking care of my father that was very sick
Certified Pest Control Technician
Bug Out Pest Control
11.2021 - 05.2023
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Contributed to a positive work environment through punctuality, professionalism, cooperation with coworkers, and a strong work ethic.
- Elevated customer experience with prompt follow-ups after treatments, ensuring their satisfaction and addressing any lingering concerns.
- Enhanced company reputation for quality service, effectively communicating with clients and providing clear explanations of treatment procedures.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Performed detailed site assessments to identify potential pest-related risks or hazards before initiating treatments.
- Achieved greater efficiency in scheduling appointments, expertly managing time and resources to maximize productivity.
- Boosted sales revenue by upselling additional services when appropriate based on customers'' needs and concerns.
- Increased client retention through thorough inspections and customized pest management plans.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Adhered to most stringent safety procedures when applying chemicals.
- Drove to customer residences and places of business to inspect for pests.
- Complied with safety guidelines and regulations with during pest control processes.
- Inspected commercial and residential buildings and structures for pest issues.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
- Utilized computer software to manage customer information and service scheduling.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Performed routine maintenance on pest control equipment to manage wear and tear.
Exclusion Tech
Bug Out Pest Control Services
11.2021 - 05.2023
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.
Education
High School Diploma -
Clarke County High School
Berryville, VA08.1999
Skills
- Professional Development Commitment
- Energy Professional Development
- Professional Development Participation
- Professional Development Pursuit
- Continuous professional development
- Wound Care Professional Development
- Continuing Education and Professional Development
- Professional Development and Continuing Education
- Professional Development and Training
- Career Pathing and Development
Timeline
Professional Development
05.2023 - 09.2023
Certified Pest Control Technician
Bug Out Pest Control
11.2021 - 05.2023
Exclusion Tech
Bug Out Pest Control Services
11.2021 - 05.2023
High School Diploma -
Clarke County High School