Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Shipp

Fort Worth,TX

Summary

Dynamic professional with experience at Sam's Club as an Overnight Stocker and Receiver, skilled in inventory audits and forklift operation. Proven ability to enhance customer satisfaction as a Customer Service Manager at Signature Auto, adept at problem-solving and leading teams in fast-paced environments. Committed to delivering quality results and efficient service.

Very committed and driven, witch has me proud of my work, and excited for my next opportunity.

Overview

4
4
years of professional experience

Work History

Overnight Stocker and Receiver

Sam's Club
North Richland Hills, TX
12.2022 - Current

• Efficiently in accurate stocking merchandise

• operating forklift, pallet jacks, and other equipment to transport and organize products safety

• receive incoming shipments, provide quality inspection then transport safely to their designated areas

• Conducted regular inventory audits

Customer Service Manager

Signature Auto
Euless, TX
10.2022 - 02.2026

• manage front desk, operation handling, incoming calls, and walking customers efficiently

• identifying and assess underlying issues to identify problems with clients vehicles and provide an accurate diagnosis

• provide a competitive quote based on customer needs

• maintaining high level of customer satisfaction by addressing concerns and offering solutions

• insured, smooth customer interactions managing multiple task in a high pace environment

Education

High School Diploma -

Trinity High School
Euless, TX
04.2018

Skills

    forklift driving

    inventory audits

    Microsoft/excel trained

    customers service

    leading team of coworkers thru tasks

Timeline

Overnight Stocker and Receiver

Sam's Club
12.2022 - Current

Customer Service Manager

Signature Auto
10.2022 - 02.2026

High School Diploma -

Trinity High School