Matthew Singerhouse
Shift Lead
Alabaster,AL
Summary
Dynamic shift leader skilled in team leadership, cash handling, and creative problem-solving. Committed to enhancing customer service and optimizing operational workflows.
Overview
1
1
year of professional experience
Work History
Shift Leader
All Original
07.2025 - Current
- Supervised daily operations to ensure efficient workflow and compliance with safety standards.
- Trained new team members on procedures, enhancing team performance and knowledge retention.
- Coordinated shift schedules to optimize staffing levels and meet operational demands.
- Monitored inventory levels, facilitating timely restocking and reducing shortages.
- Slapped out dough, showing exceptional hand eye coordination and spacial awareness.
- Resolved customer inquiries promptly, improving overall satisfaction and service quality.
- Maintained cleanliness and organization of work areas, promoting a safe environment for staff and customers.
- Implemented process improvements that streamlined workflows and increased productivity.
- Completed cash and credit card transactions accurately using POS software.
Kitchen Hand
Wendys Restaurant
03.2025 - 08.2025
- Prepared food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to ensure timely food service during peak hours.
- Monitored food quality and freshness, discarding expired items promptly.
- Operated kitchen machinery safely, adhering to operational protocols.
Education
High School Diploma -
Thompson High School
Alabaster, AL 05.2001 -
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Training assistance
- Creative problem solving
- Customer service management
- POS system operation
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 4 staff members.
Timeline
Shift Leader
All Original
07.2025 - Current
Kitchen Hand
Wendys Restaurant
03.2025 - 08.2025
High School Diploma -
Thompson High School
05.2001 -