Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matthew Smalley

Springfield,Missouri

Summary

Accomplished leader with a proven track record at Frog's Detailed Specialties, enhancing operational efficiency and driving revenue growth through strategic planning and crisis management. Skilled in organizational leadership and financial management, adept at fostering team development and negotiating partnerships. Achieved significant improvements in customer satisfaction and productivity by leveraging both hard and soft skills.

Overview

13
13
years of professional experience

Work History

President/CEO

Frog's Detailed Specialties
09.2021 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.

Production Supervisor

Associated Wholesale Grocers Inc.
12.2018 - 09.2021
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Managed team of 25 production associates, overseeing productive production processes and meeting all deadlines.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.

Signal Support Specialist (25U)

US Army Reserves
03.2011 - 03.2019
  • Ensured uninterrupted power supply within the unit''s area of operations through installation, operation, and maintenance of generator sets.
  • Enhanced communication capabilities by installing and maintaining signal support systems and networks.
  • Expanded professional knowledge base by attending advanced courses in satellite communications systems and emerging technologies.
  • Demonstrated adaptability under pressure while providing signal support for humanitarian aid missions in disaster-stricken areas.

Assistant Supervisor

Harry Cooper Supply Co.
05.2012 - 11.2018
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.

Education

Graduate Certificate - Project Management

University of Arkansas
Fayetteville
05.2022

Bachelor of Arts - History

Missouri State University
Springfield, MO
05.2018

Associate of Applied Science - Automotive Collision Repair

Ozarks Technical Community College
Springfield, MO
05.2014

High School Diploma -

Marshfield High School
Marshfield, MO
05.2011

Skills

  • Leadership Team Building
  • Organizational Leadership
  • Strategic Planning
  • Operational Excellence
  • Crisis Management
  • Operations Management
  • Project Management
  • Sales and Marketing
  • Budget Management
  • Negotiation
  • Financial Management

Languages

German
Limited Working

Timeline

President/CEO

Frog's Detailed Specialties
09.2021 - Current

Production Supervisor

Associated Wholesale Grocers Inc.
12.2018 - 09.2021

Assistant Supervisor

Harry Cooper Supply Co.
05.2012 - 11.2018

Signal Support Specialist (25U)

US Army Reserves
03.2011 - 03.2019

Graduate Certificate - Project Management

University of Arkansas

Bachelor of Arts - History

Missouri State University

Associate of Applied Science - Automotive Collision Repair

Ozarks Technical Community College

High School Diploma -

Marshfield High School
Matthew Smalley