Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Smith

OGDEN,KS

Summary

Dynamic and results-driven professional with a strong work ethic and expertise in merchandising from Dillons Grocery Store. Proven track record in enhancing sales and customer satisfaction through effective strategies and exceptional service. Skilled in inventory management and proficient in operating forklifts, ensuring a clean and efficient store environment.


Overview

7
7
years of professional experience

Work History

Overnight Associate

Dillons Grocery Store
10.2024 - Current
  • Optimized store layout for better traffic flow with thoughtful rearrangement of merchandise displays.
  • Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
  • Streamlined the restocking process by organizing incoming shipments based on departmental needs and priorities.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing assistance as needed.

General Merchandise Department Manager

Dillons Grocery Store
04.2023 - 10.2024
  • Streamlined store operations, enhancing efficiency through improved processes and procedures.
  • Increased sales by implementing effective merchandising strategies and attractive product displays.
  • Implemented loss prevention measures, reducing shrinkage and maintaining accurate inventory records.
  • Addressed customer concerns promptly, providing exceptional service to foster loyalty and repeat business.

Sales Associate

Dillons Grocery Store
08.2021 - 04.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Fry Cook

Kentucky Fried Chicken
11.2020 - 08.2021
  • Communicated closely with servers to fully understand special orders for customers.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Dominos Assissant Manager

Dominos Pizza Inc.
04.2018 - 09.2020
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

High School Diploma -

Junction City High School
Junction City, KS

Skills

  • Strong work ethic
  • Cleanliness and hygiene
  • Sales support
  • Merchandising expertise
  • Loading and unloading
  • Heavy lifting
  • Inventory counts
  • Pallet jack operation
  • Forklift operation

Timeline

Overnight Associate

Dillons Grocery Store
10.2024 - Current

General Merchandise Department Manager

Dillons Grocery Store
04.2023 - 10.2024

Sales Associate

Dillons Grocery Store
08.2021 - 04.2023

Fry Cook

Kentucky Fried Chicken
11.2020 - 08.2021

Dominos Assissant Manager

Dominos Pizza Inc.
04.2018 - 09.2020

High School Diploma -

Junction City High School

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