MATTHEW SOLOMON
NORRIDGE
Summary
Tow Truck Driver and Equipment Operator with over 19 years of extensive expertise in strategic planning and operational efficiency, ensuring safe vehicle recovery and infrastructure improvement. Demonstrates strong problem-solving skills and leadership in emergency response and fleet management, maintaining a perfect safety record. Passionate about enhancing client relationships and optimizing processes, ready to leverage skills in innovative project management and team leadership.
Experienced with performing HVAC installations, ensuring system efficiency and reliability. Utilizes advanced diagnostic tools and techniques to identify and resolve issues swiftly. Knowledge of safety protocols and best practices to guarantee safe and compliant work environments.
Overview
18
18
years of professional experience
Work History
HVAC Installer
Al Air Inc.
10.2025 - Current
- Installed HVAC systems in residential and commercial buildings, ensuring compliance with safety regulations.
- Conducted routine maintenance and repairs on various HVAC equipment to enhance performance and longevity.
- Collaborated with team members to troubleshoot complex HVAC issues, improving response time for service calls.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Repaired and installed low voltage and high voltage wiring
- Brazed, and soldered copper pipes
- Repair and replace gas lines and water drains
Tow Truck Driver/Equipment Operator
Atomic Transmission
11.2021 - 10.2025
- Operate tow trucks, ensuring safe vehicle recovery in diverse conditions; enhance customer satisfaction.
- Assist motorists with roadside support, showcasing strong problem-solving and service skills.
- Manage heavy machinery for parking lot maintenance, contributing to infrastructure improvements.
- Dig trenches for sewer and storm drain repairs, supporting essential infrastructure projects.
- Safely operate snow plows to clear parking lots, ensuring accessibility and safety.
- Execute multi-vehicle transport operations while maintaining perfect safety record, demonstrating expertise in load management and route optimization.
- Develop efficient winter maintenance strategies, utilizing specialized equipment to ensure continuous facility access during adverse weather conditions.
Recovery Agent
Reliable Recovery Services
07.2017 - 04.2020
- Managed vehicle recovery operations across multiple jurisdictions, coordinating with law enforcement to ensure compliant and efficient repossessions.
- Led successful asset recovery missions while maintaining strict documentation protocols and achieving consistent performance targets.
- Executed precise vehicle identification and verification processes, maintaining comprehensive records while ensuring full regulatory compliance.
- Developed strategic recovery plans using location intelligence and risk assessment, optimising route efficiency and success rates.
Delivery Driver
The Men's Warehouse
06.2016 - 07.2017
- Coordinated timely deliveries across multiple routes, maintained accurate delivery logs, and ensured proper handling of merchandise while adhering to safety protocols.
- Partnered with warehouse team to streamline loading processes and delivery confirmations, ensuring accurate and punctual merchandise distribution.
- Managed comprehensive delivery documentation system and conducted thorough pre-trip vehicle inspections to ensure compliance with safety regulations.
Operations Manager
Veterans Towing And Recovery
05.2014 - 06.2015
- Led daily operations, improved efficiency, and enhanced team productivity at Veterans Towing.
- Led towing operations team, optimized dispatch protocols, and enhanced service response times while managing fleet maintenance schedules and client relations.
- Coordinated with emergency services, insurance providers, and local authorities to ensure seamless roadside assistance and recovery operations.
- Established quality control measures for vehicle recovery procedures, ensuring consistent service delivery and customer satisfaction.
Owner/Operator
Matt's Towing
01.2008 - 05.2014
- Managed daily operations, enhanced client satisfaction, and optimized logistics efficiency.
- Increased revenue through strategic business planning and effective resource management.
- Developed strong client relationships, leading to repeat business and positive referrals.
- Resolved complex towing and recovery challenges, ensuring timely and safe service delivery.
- Led full-service towing operations, managing fleet maintenance, emergency response protocols, and client relationships while ensuring compliance with safety regulations.
Education
GED -
Truman Middle College
Chicago, IL06-2005
General Education - undefined
City Colleges of Chicago-Wilbur Wright College
Chicago, IL06.2006
CDL Class A & Tanker Endorsement -
Alpha Truck Driving School
Addison, IL05.2021
Skills
- Strategic Planning
- Client Relationship Management
- Emergency Response
- Fleet Management
- Operational Efficiency
- Bobcat operator
- Backhoe operator
- Snow plow operator
- Project Management
- Team Leadership
- Risk Assessment
- Negotiation Skills
- Time Management
- Customer Service
- Conflict Resolution
- Staff Training
- Safety Compliance
- Team Development
- Regulatory Compliance
- Crisis Management
- Operational Strategy
- Team Coordination
- Emergency Management
- Operational Planning
- Electrical wiring
Timeline
HVAC Installer
Al Air Inc.
10.2025 - Current
Tow Truck Driver/Equipment Operator
Atomic Transmission
11.2021 - 10.2025
Recovery Agent
Reliable Recovery Services
07.2017 - 04.2020
Delivery Driver
The Men's Warehouse
06.2016 - 07.2017
Operations Manager
Veterans Towing And Recovery
05.2014 - 06.2015
Owner/Operator
Matt's Towing
01.2008 - 05.2014
General Education - undefined
City Colleges of Chicago-Wilbur Wright College
GED -
Truman Middle College
CDL Class A & Tanker Endorsement -
Alpha Truck Driving School