MATTHEW SOTO
Summary
Skilled peer coaching professional with strong focus on team collaboration and achieving results. Demonstrates exceptional communication, conflict resolution, and mentoring skills. Reliable and adaptable to changing needs, ensuring impactful support and guidance for peers. Proven ability to foster growth and development within teams, driving success and positive outcomes.
Overview
5
5
years of professional experience
Work History
Peer Coach
Mount San Antonio College
Walnut, CA
07.2023 - Current
- Conducted engaging campus tours for prospective students and their families, highlighting academic programs, campus resources, and student life.
- Proactively contacted prospective students to share important updates, reminders, and guidance throughout the admissions process.
- Assisted students with navigating college systems, including course registration and scheduling counseling appointments, ensuring a smooth onboarding experience.
- Delivered professional front-line support by answering questions and resolving student concerns in a clear, approachable, and efficient manner.
- Promoted from Student Ambassador to Peer Coach in recognition of strong work ethic, leadership, and ability to take initiative, demonstrating confidence, reliability, and a commitment to supporting student success.
Carhop
Sonic Drive-In
Pomona, California
06.2021 - 08.2021
- Delivered consistent, high-quality customer service through friendly, professional communication with customers and team members.
- Greeted and welcomed customers at the drive-in window, creating a positive first impression.
- Operated the cash register accurately and efficiently to process transactions.
- Built strong customer and coworker relationships through reliable service and effective communication.
- Developed a strong foundation in work ethic, teamwork, and reliability.
Education
Associate of Science - Photography
Mount San Antonio College
Walnut, CA12-2026
Skills
- Leadership
- Effective communication
- Punctual and reliability with strong work ethic
- Fast Learner
- Problem-Solving
- Attention to detail
- Team worker and collaborator
- Adaptability and flexibility
- Reliability
- Organizational skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Peer Coach
Mount San Antonio College
07.2023 - Current
Carhop
Sonic Drive-In
06.2021 - 08.2021
Associate of Science - Photography
Mount San Antonio College
Volunteer Opportunities
- Mount San Antonio College Vocational & Career Programs Exploration Day, 2023 - Present
- Mount San Antonio College Summer Extravaganza, 2023 - Present
- Contributed to numerous additional Mt. SAC and community outreach events beyond those listed, supporting setup, check-in, guest assistance, and cleanup as needed
References
- Katrina Hermoso, Director of EOPS/CARE, CalWORKs, & NextUP, katrina.hermoso@missioncollege.edu (310)483-6390
- Cassandra Velasco, Mount San Antonio English Professor, cassvelasco@gmail.com
- Lauren Osajima-Baird, Intervention Counselor at Diamond Bar High School, losajima@wvusd.org