Matthew Spellman
Tillamook,OR
Summary
Proven track record in enhancing customer satisfaction and sales at Barview Jetty Store, adept in cash register operation and building strong customer relationships. Expertise in video editing for Foundational Wellness Center, significantly improving content engagement. Achieved high accuracy in payment processing and creative project deadlines, demonstrating exceptional organizational and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Cashier
Barview Jetty Store
05.2022 - Current
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Video Editor
Foundational Wellness Center
01.2020 - 07.2022
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Organized assets by collecting data from camera media, transcoding video, and audio files and managing file backup to digital asset management system.
- Understood director's artistic vision and maintained alignment with vision throughout editing process.
- Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
- Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
- Evaluated and selected scenes for pacing, entertainment value, and continuity, trim shots and edit content.
- Created and reformatted content across various social media and digital platforms.
- Organized and worked with raw footage from multiple cameras and sources.
- Combined text, video and other composited elements onscreen to create logical, coherent layouts.
Education
No Degree - Social Media Marketing
OSU School of Buisness
Corvallis, OR02.2025
High School Diploma -
Neah-Kah-Nie High School
Rockaway Beach, OR06.2022
Skills
- Cash Register Operation
- POS Systems
- Payment Processing
- Drawer balancing
- Customer relationship building
- adjusting to customer needs as they are requested
Volunteer Basketball Coach
I was a volunteer basketball coach for the same varsity team that I played for through my four years of high school. My role as a coached involved doing drills with players during practice, along with providing insight about upcoming opponents and suggesting how we as a team should game plan. I also worked to build a bond with the players off the court in hopes to increase team chemistry.
Timeline
Cashier
Barview Jetty Store
05.2022 - Current
Video Editor
Foundational Wellness Center
01.2020 - 07.2022
No Degree - Social Media Marketing
OSU School of Buisness
High School Diploma -
Neah-Kah-Nie High School