Matthew Spence
Mount Vernon
Summary
Vigilant Security Guard Officer known for maintaining safety and security through highly productive and efficient task completion. Possess specialized skills in surveillance techniques, risk assessment, and emergency response coordination. Excel in communication, teamwork, and problem-solving, ensuring seamless operation in all security assignments.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Security
Allied Universal Security
White Plains
2023.12 - Current
- I have 3 years security experience.
- Monitored security cameras located throughout the luxury stores.
- Conducted regular security patrols of the store, checked for suspicious activity, and reported any safety or security issues immediately.
Cashier/Customer Service
Stop and Shop Supermarket
New Rochelle
2021.02 - 2023.12
- Balanced and organized cash register by handling cash, counting change. and storing coupons
- Checked pricing, scanned items, appled discounts, and printed receipts to ring up customers.
- Processed bottle retums, checks coin stars, rain checks, and gift cards
Driver Helper
UPS
Pelham
2020.11 - 2021.01
- Assisted driver with product or package deliveries to residential and commercial locations
- Used hand trucks and dolles to safely transport heavy and cumbersome packages
- This would be my first job.
- Organized packages by destination for efficient delivery routes.
Education
High school diploma - Biology
Mount Vernon High School
Mount Vernon, NY 2014.09 - 2018.06
High school diploma - Art History
Rachel Carson High School For Coastal Studies
Brooklyn, NY 2013.09 - 2016.06
Skills
- Security monitoring
- Cash handling
- Customer service
- Loss prevention
- Delivery organization
- Attention to detail
- Safety awareness
Certification
- Unarmed NYS Security License, 09/01/23, 09/01/25
- Basic Unarmed NYS Security License
Assessments
- Retail customer service, Proficient, 10/01/23, Responding to customer situations in a retail setting
- Retail customer service, Proficient, 10/01/22, Responding to customer situations in a retail setting
- Security guard skills, Completed, 10/01/22, Assessing risks, enforcing security standards, and handling complaints
- Work style: Reliability, Proficient, 10/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Customer service, Completed, 01/01/23, Identifying and resolving common customer issues
- Customer focus & orientation, Completed, 01/01/23, Responding to customer situations with sensitivity
Timeline
Security
Allied Universal Security
2023.12 - Current
Cashier/Customer Service
Stop and Shop Supermarket
2021.02 - 2023.12
Driver Helper
UPS
2020.11 - 2021.01
High school diploma - Biology
Mount Vernon High School
2014.09 - 2018.06
High school diploma - Art History
Rachel Carson High School For Coastal Studies
2013.09 - 2016.06