Matthew Spongberg
Taylors,SC
Summary
Dynamic operations leader with a proven track record at FedEx Ground, excelling in team collaboration and safety management. Successfully implemented performance evaluations, enhancing staff productivity and fostering a culture of continuous improvement. Recognized for critical thinking and problem-solving skills, driving strategic goals and operational efficiency.
Overview
11
11
years of professional experience
Work History
Sort Manager
FedEx Ground
11.2021 - Current
- Conducted regular audits of sorting activities, ensuring compliance with company policies and procedures.
- Established clear lines of communication within the team, fostering a collaborative work environment that prioritized problem-solving and efficiency.
- Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
- Implemented regular performance evaluations for staff members, providing constructive feedback and opportunities for professional growth.
- Established safety protocols for the sorting facility, reducing workplace accidents and promoting a safe work environment.
Area Manager
FedEx Ground
02.2019 - 11.2021
- Responsible for hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
- Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.
- Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
- Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
- Serves as a Champion for FedEx’s Safety Above All Culture and supports all related initiatives.
Operations Manager
FedEx Ground
04.2015 - 02.2019
- Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
- Ability to inspire a shared vision and empower and motivate a team
- Verbal and written communication skills necessary to communicate with various audience levels and group sizes
- Ability to effectively provide employees instruction on process and practice
- Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications
Education
No Degree - General Studies
Coastal Carolina University
Conway, SCSkills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Critical thinking
- Safety management
- Goal setting
Timeline
Sort Manager
FedEx Ground
11.2021 - Current
Area Manager
FedEx Ground
02.2019 - 11.2021
Operations Manager
FedEx Ground
04.2015 - 02.2019
No Degree - General Studies
Coastal Carolina University
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