Matthew Springer
Sarasota,FL
Summary
As a business oriented professional, sales and negotiations are a strength of mine. Working with applicants or clients directly to find the best solutions is a motivating factor for success. Fulfillment in the jobs is derived from consumer satisfaction. Results-driven consultant accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for over 10 years.
Overview
13
13
years of professional experience
Work History
Area Manager
SBJ, LLC
02.2022 - 07.2023
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Developed and implemented a strategic business plan that resulted in a 27% increase in sales revenue year over year.
Account Manager
Custom Carts
02.2020 - 02.2022
- Drove sales growth by 37% and maintained an average gross profit of 40% per deal
through effective sales approach. - Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Regional Manager
Sunglass Hut - Luxottica
04.2015 - 02.2018
- Multi unit manager of 4 locations with annual sales of $2.3 million in annual sales.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 4 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Supervised staff to optimize brand expansion initiatives and productivity
Sales Representative Manager
Southern Wines & Spirits
05.2010 - 03.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained a 34% revenue growth over a 24 month period, outperforming quota by 29%
- Received 14 salesman of the month awards.
Education
Associate of Arts - Business
State College of Florida, Manatee-Sarasota
Bradenton, FL12.2017
Skills
- Staff Management
- Policy Development and Enforcement
- Recruitment and Hiring
- Talent Review
- Market and Competitor Research
- Goals and Performance
- Controlling Costs
- Sales Expertise
- Payroll Administration and Timekeeping
- Staff Development
- Business Policies and Procedures
Timeline
Area Manager
SBJ, LLC
02.2022 - 07.2023
Account Manager
Custom Carts
02.2020 - 02.2022
Regional Manager
Sunglass Hut - Luxottica
04.2015 - 02.2018
Sales Representative Manager
Southern Wines & Spirits
05.2010 - 03.2015
Associate of Arts - Business
State College of Florida, Manatee-Sarasota
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