Overview
Work History
Education
Skills
Timeline
Generic

Matthew Stephens

Stearns,KY

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Greggs Enterprises
Caryville, Tennessee
06.2025 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided product information to enhance customer satisfaction and knowledge.
  • Engaged with customers to build rapport and foster a positive environment.
  • Handled transactions accurately using point-of-sale systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained cleanliness and organization in the customer service area.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

McCreary Central High School
Stearns, KY
05-2026

Skills

  • Product knowledge
  • Customer service
  • Effective communication
  • Conflict resolution
  • Decision-making
  • Time management
  • Calm demeanor

Timeline

Customer Service Representative

Greggs Enterprises
06.2025 - Current

High School Diploma -

McCreary Central High School
Matthew Stephens