Matthew Stewart
South Jordan,UT
Summary
Operations and Logistics Professional experienced in managing transportation, delivery, and recovery of general rental and heavy earthmoving equipment across multiple states. Achieved operational efficiency through effective coordination of on-time deliveries and compliance with regulatory requirements while enhancing customer loyalty. Delivered expertise in operating specialized transportation equipment, ensuring safe handling of both general goods and hazardous materials.
Overview
5
5
years of professional experience
Work History
General Manager of Operations
EquipmentShare
North Salt Lake, Utah
04.2021 - Current
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Oversaw daily operations, enhancing service delivery and performance metrics.
- Managed resource allocation, streamlining workflow and reducing downtime.
- Implemented safety protocols, ensuring compliance with industry standards.
- Implemented safety protocols to ensure compliance with industry standards.
- Monitored inventory levels to support project needs and minimize waste.
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
- Resolved escalated customer service issues, improving customer satisfaction and retention.
- Coordinated with vendors to maintain equipment availability and enhance service quality.
Assistant Manager
Equipmentshare
North Salt Lake, Utah
04.2021 - 10.2023
- Managed and mentored staff in the execution of operational directives with a focus on productivity, accuracy, and customer service.
- Enhanced team engagement and performance through daily updates, meetings, and clear communication.
- Delegated assignments, established priorities, and set performance expectations to meet operational goals.
- Identified and resolved operational issues daily to minimize delays and sustain productivity.
- Coordinated departmental activities involving production, pricing, sales, logistics, and customer service.
- Managed daily logistics to ensure equipment was loaded correctly and delivered on time.
- Oversaw daily invoicing to ensure customers were billed accurately.
- Supported branch operations, employee performance, and customer retention efforts.
Education
High School Diploma -
Cyprus High
Magna, UT05-1989
Skills
- Operations management
- Resource management
- Logistics coordination
- Inventory management
- Risk management
- Team development
- Customer issue resolution
Custom Section 1
MILITARY SERVICE
United States Marine Corps — Gulf War Veteran
Years of Service: 1990–1994
Timeline
General Manager of Operations
EquipmentShare
04.2021 - Current
Assistant Manager
Equipmentshare
04.2021 - 10.2023
High School Diploma -
Cyprus High