Matthew Stiffler
Winchendon,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Field Technician
Powerbees Incorporated
10.2020 - Current
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Delivered high-quality work by diligently following standard operating procedures.
Mosquito Control Technician
Mosquito Shield
04.2018 - 10.2020
- Inspected equipment for proper functionality to effectively facilitate application.
- Optimized resource allocation by developing thorough mapping and tracking systems for high-risk areas requiring frequent treatments.
- Evaluated new products or technologies for potential incorporation into company''s existing arsenal of tools against mosquitoes.
- Enhanced community safety through regular surveillance and monitoring of mosquito activity.
Manager
Crosby's Marketplace
06.2006 - 02.2018
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Tilton School
Tilton, NH05.2003
Skills
- Estimating abilities
- Workplace Safety
- Inventory Oversight
- Performance Optimization
- Conflict Management
- Following safety practices
- Professional Communication
- Customer Relations
- Inventory Management
- Materials Management
- Field Operations
- Safety Management
Timeline
Field Technician
Powerbees Incorporated
10.2020 - Current
Mosquito Control Technician
Mosquito Shield
04.2018 - 10.2020
Manager
Crosby's Marketplace
06.2006 - 02.2018
High School Diploma -
Tilton School