Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Strube

Fremont

Summary

Dynamic professional with a proven track record in customer service and safe driving, honed as an Uber Driver and in the military. Excelled in schedule management and teamwork, consistently exceeding expectations. Skilled in fostering positive relationships and adapting to new challenges. Notably achieved high passenger satisfaction at Uber through exceptional navigation and communication skills.

Developed strong communication and problem-solving skills in fast-paced, customer-focused environment. Excels in time management and route optimization, ensuring timely and efficient service. Seeking to transition into new field, leveraging transferrable skills to contribute to team success.

Experienced with ensuring safe and timely transportation of passengers. Utilizes effective route planning and navigation skills to maximize efficiency and customer satisfaction. Track record of maintaining clean and well-maintained vehicle to ensure pleasant ride for clients.

Overview

16
16
years of professional experience

Work History

Uber Driver

Uber
07.2017 - 12.2023
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

United States Army

Military
04.2011 - 11.2016

Water Purification Specialist, and Truck Driver and team leader.

  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.

Temp Worker

Michigan Works
01.2008 - 03.2010
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.

Education

Associate of Applied Science - Accounting

San Diego Mesa College
San Diego, CA
04-2025

Associate of General Studies - General Studies

Schoolcraft College
Livonia, MI
12-2022

High School Diploma -

Fremont High School
Fremont Michigan
06-2007

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Punctuality
  • Passenger transportation
  • Customer engagement
  • Safe driving
  • Cleanliness
  • Time management
  • Clean driving record
  • Defensive driving

Timeline

Uber Driver

Uber
07.2017 - 12.2023

United States Army

Military
04.2011 - 11.2016

Temp Worker

Michigan Works
01.2008 - 03.2010

Associate of Applied Science - Accounting

San Diego Mesa College

Associate of General Studies - General Studies

Schoolcraft College

High School Diploma -

Fremont High School
Matthew Strube