Matthew Suehr
Fountain Valley,CA
Summary
Dynamic professional with extensive experience in managing daily operations and developing business plans. Recognized for strong customer relationship management and effective communication skills, driving team performance and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Owner/Operator
Medical and Safety Inc
Fountain Valley, CA
09.2015 - Current
- Managed daily operations, overseeing staff, sales, inventory, and accounting to ensure smooth business functions.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Cultivated long-term customer relationships through exceptional service and effective issue resolution.
- Negotiated contracts with clients for products or services rendered by the company.
- Developed business plan and budget to maximize profitability.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Supported team development through coaching and mentorship programs, enhancing team capabilities.
Operations Manager
Car Guys Inc
orange
02.2004 - 08.2015
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Oversaw daily operations, ensuring efficient workflow and optimal resource allocation.
- Supervised employee workflow to maximize productivity and uphold quality standards.
- Managed inventory levels to maintain stock availability and minimize shortages.
- Trained and mentored staff on operational procedures and safety protocols.
- Conducted performance evaluations to identify training needs and facilitate staff development.
Skills
- Budget management
- Business planning
- Contract negotiation
- Performance management
- Customer relationship management
- Team leadership
- Employee development
- Decision making
- Conflict resolution
- Effective communication
Timeline
Owner/Operator
Medical and Safety Inc
09.2015 - Current
Operations Manager
Car Guys Inc
02.2004 - 08.2015