Experienced operations manager with extensive skills in leading teams and enhancing productivity. Expertise in program management, budget control, and building strong client relationships to drive business success. Proven ability to manage multiple projects efficiently in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Johnson Woodworks AZ
Goodyear, USA
12.2022 - Current
Spearheaded the launch of a custom woodworking business, implementing strategic pricing models to ensure profitability.
Oversaw budgeting, pricing, and cost control to ensure financial stability and profitability.
Managed multiple projects simultaneously, adhering to timelines and client specifications.
Built strong client relationships to secure satisfaction, repeat business, and referrals.
Operations Manager
Amazon
Goodyear, USA
04.2021 - 12.2022
Led and developed team of salaried and hourly associates to enhance performance levels.
Engaged team during shifts to uphold safety, quality, attendance, and performance standards.
Enhanced team performance levels at Amazon by initiating productivity improvement plans based on data-driven insights.
Maintained customer expectations, ensuring timely delivery of orders to correct locations.
Supported and motivated workforce by offering hands-on leadership in operations and safety.
Executed large-scope projects that positively impacted site and regional operations.
Orchestrated optimization plan across functions, boosting conveyance throughput by 75% site-wide.
Collaborated with cross-functional teams to align strategies with business objectives.
Senior Manager, Maintenance
Macy's Supply Chain
Goodyear, USA
10.2018 - 04.2021
Managed $3.2M budget at Macy's Supply Chain, optimizing operational efficiency and ensuring compliance with regulatory standards.
Led maintenance and capital project functions ensuring compliance with OSHA and EPA regulations.
Cultivated strong partnerships with vendors and Macy's colleagues to enhance collaboration.
Directed preventative maintenance program, ensuring production reliability and on-time order delivery.
Established $11.3M spare parts inventory control requirements, achieving in-stock rate of 96% versus 39% previously.
Executed $3.5M throughput improvement project across seven initiatives with zero safety incidents, completing two weeks early.
Maintenance & Wastewater Pretreatment Manager
Inventure Foods, Inc
Goodyear, USA
04.2018 - 10.2018
Oversaw administration of $2.3M budget and management of 150 personnel.
Provided leadership for maintenance and wastewater pretreatment functions, ensuring compliance with OSHA, FDA, USDA, and EPA regulations.
Cultivated relationships with vendors and Inventure Foods counterparts to enhance collaboration.
Identified liquid waste hauling discrepancies, securing a new contract to save over $175K annually.
Coordinated $95K HVAC replacement project, finishing one week ahead of schedule.
Initiated $32K project for replacement of 17 exterior doors, completing within one week.
Financial Advisor
Edward Jones
Goodyear, USA
10.2016 - 10.2018
Managed over $1.4 million in assets, delivering tailored financial solutions for clients.
Built strong client relationships through regular communication and follow-ups.
Educated clients on financial products and services available at the firm.
Conducted comprehensive reviews of client portfolios to ensure alignment with goals.
Developed long-term financial strategies aligned with individual risk tolerance and personal goals.
Maintenance Manager
Nestle Waters North America
Ontario, USA
09.2014 - 10.2016
Oversaw administration of $1.7M budget and 108 personnel, ensuring operational efficiency.
Directed preventative maintenance programs at Nestle Waters, leading to a 78% reduction in emergency repairs.
Provided leadership for maintenance functions in compliance with OSHA, FDA, USDA, and EPA regulations.
Cultivated strong relationships with vendors and Nestle counterparts to enhance collaboration.
Utilized data-driven insights to inform decisions and improve key performance indicators.
Conceptualized technical aspects of Ontario Plant's Operational Master Plan for continuous improvement.
Reduced municipal water use by 83% via wastewater reuse plan at Ontario Nestle Waters plant.
Production Superintendent
US Air Force
Mountain Home AFB, USA
01.2013 - 09.2014
Supervised 320 personnel in maintenance and security operations for 26 F-15E aircraft valued at $1.2B.
Supervised team members to ensure adherence to safety protocols and regulations.
Managed production schedules and resource allocation for operational efficiency.
Coordinated maintenance and troubleshooting of production equipment and machinery.
Coordinated $53M squadron flying hour program to meet combat pilot training requirements.
Managed weekly and monthly aircraft maintenance plans, ensuring timely production of daily status reports.