Summary
Overview
Work History
Education
Skills
References
Timeline
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Matthew Sullivan

Cincinnati

Summary

Results-driven professional with 9+ years in hospitality and customer service, enhanced by administrative and marketing experience in a healthcare B Corp. Excellent communicator skilled in fostering client relationships and teamwork. Proven track record in managing complex projects, conducting research, and adapting to challenges. Focused on utilizing integrity and dedication to achieve team objectives and personal advancement.

Overview

8
8
years of professional experience

Work History

Construction Apprentice

Raymond Bury and Mike Shottlekotte
Cincinnati
01.2025 - Current
  • Apprenticed under two veteran general contractors (with 40+ and 30+ years of experience) on a full renovation of a 130+-year-old home in downtown Cincinnati.
  • Participated in a complete gut-to-frame rebuild, including foundation work, new plumbing, electrical, framing, roofing, and flooring.
  • Contributed to full interior and exterior demolition on an 'everything must go' structure dating back to the 1800s.
  • Hand-dug a 55-foot, 7-foot-deep trench to replace century-old terracotta drain pipes with modern PVC piping on a lot that is inaccessible by machine.
  • Gained hands-on skills in historical home restoration, problem-solving on non-standard structures, and working in physically demanding conditions.

Bartender

Milton's Prospect Hill Tavern
Cincinnati
01.2024 - Current
  • Built and maintained a strong base of regulars, becoming a trusted and familiar face in a tight-knit neighborhood bar.
  • Delivered fast, consistent, and personable service in a high-volume environment, with minimal oversight.
  • Created a welcoming, inclusive atmosphere that encouraged repeat business and community engagement.
  • Handled full bar responsibilities, including pouring, mixing, restocking, and closing.
  • Assisted with inventory, keg changes, and maintaining a clean, organized workspace.
  • Frequently requested by guests, and known for remembering names, preferences, and personal touches that elevated the guest experience.

Commercial Real Estate Broker

Everest Real Estate Inc.
Blue Ash
01.2024 - 03.2025
  • Collaborated with legal counsel to ensure compliance with real estate regulations.
  • Developed and implemented marketing strategies to attract new clients.
  • Maintained relationships with property owners, lenders, developers, and other industry professionals.
  • Advised clients on market trends, pricing, and zoning requirements.
  • Arranged showings of available space for prospective tenants or buyers.
  • Conducted research and analysis on potential investments in commercial real estate.

Server and Bartender

J Alexander's
Cincinnati
01.2022 - 01.2024
  • Proven track record of delivering top-tier service in fast-paced, high-pressure environments.
  • Skilled in effective communication, team collaboration, and strategic upselling to drive sales, and boost revenue.
  • Quickly promoted to bartender at the pub within months of joining the restaurant—recognized for strong performance, reliability, and customer rapport.
  • Built strong guest relationships and developed a steady base of returning regulars who frequently requested my services.

Property Maintenance Worker

XU Rents
Norwood
07.2021 - 03.2022
  • Played an active role in the complete renovation of a residential home in Norwood, OH, from demo to final turnkey delivery.
  • Gained hands-on experience in framing, drywall, plumbing, tile installation, and flooring while working closely with contractors.
  • Performed additional labor, including demo work, load hauling, lawn maintenance, and basic plumbing tasks, to support ongoing projects.

Lawn Care Technician

Outdoor Design and Living
Fairfield
05.2021 - 07.2021
  • Operated ride-on mowers, push mowers, weed whackers, and leaf blowers to maintain residential and commercial lawns.
  • Maintained clean, well-groomed properties through regular mowing, edging, and seasonal yard work.
  • Built flower beds and applied mulch to enhance garden aesthetics and improve soil health.

Administrative and Marketing Intern

Simpson Healthcare Executives
Old Lyme
09.2020 - 05.2021
  • Developed and managed the company’s online presence through editorial content, branding support, and digital strategy.
  • Wrote editorials and marketing copy that effectively communicated the company's mission and scientific services.
  • Built and maintained professional relationships with clients to support branding, storytelling, and campaign goals.
  • Worked directly under the CFO to support internal audits, analyze cash flow, and assist with healthcare industry research.
  • Contributed to cross-functional administrative tasks, including financial reporting, drug pipeline research, and operational support.
  • Balanced creative and analytical responsibilities in a fast-paced, mission-driven B Corp environment.

Head Brewer

East Coast Kombucha
Norwalk
03.2020 - 09.2020

I worked and learned under the owner of this growing startup. Served in many aspects of the business, including:

  • Brewmaster: managing and overseeing the fermentation and flavoring of tea in accordance with established protocols.
  • Marketing and Sales: Helped plan and execute grassroots marketing and sales.
  • Management: Tasked with training and evaluating hires.

Office Assistant

Williams College of Business at Xavier University
Cincinnati
08.2019 - 03.2020
  • Provided data analytics for the MBA office at Xavier University’s Williams College of Business.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Provided administrative support to multiple departments as needed.

Busser

Barcelona Wine Bar
Fairfield
08.2017 - 08.2019
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Provided assistance to other bussers or waitstaff when needed.
  • Trained new hires

Education

Some College (No Degree) - Applied Physics

Xavier University
Cincinnati, OH

Skills

  • Dependability and work ethic
  • Manual labor and physical endurance
  • Versatility
  • Strong communication and people skills
  • Brewing and sanitation process knowledge
  • Grassroots marketing techniques
  • Learning ability and academic rigor
  • Foundation work
  • Plumbing installation
  • Framing techniques
  • Historical restoration
  • Team collaboration
  • Project management
  • Customer service
  • Problem solving
  • Attention to detail
  • Weatherproofing techniques
  • CAD Design

References

References available upon request.

Timeline

Construction Apprentice

Raymond Bury and Mike Shottlekotte
01.2025 - Current

Bartender

Milton's Prospect Hill Tavern
01.2024 - Current

Commercial Real Estate Broker

Everest Real Estate Inc.
01.2024 - 03.2025

Server and Bartender

J Alexander's
01.2022 - 01.2024

Property Maintenance Worker

XU Rents
07.2021 - 03.2022

Lawn Care Technician

Outdoor Design and Living
05.2021 - 07.2021

Administrative and Marketing Intern

Simpson Healthcare Executives
09.2020 - 05.2021

Head Brewer

East Coast Kombucha
03.2020 - 09.2020

Office Assistant

Williams College of Business at Xavier University
08.2019 - 03.2020

Busser

Barcelona Wine Bar
08.2017 - 08.2019

Some College (No Degree) - Applied Physics

Xavier University