Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Taum

Crestview,FL

Summary

Trustworthy Fiber Optic Technician committed to supplying reliable phone, internet and cable services. Meticulous worker conducts timely inspections to repair old systems and maintain quality performance. Keeps track of signal strength to optimize speeds and installs new and updated systems when appropriate. Managing multiple, concurrent projects to achieve deliverables. Committed to keeping working area clean and safe and ensuring sites are up to national standards. Passionate and motivated with a drive for excellence. Skilled at fiber routing and handling. Safety-conscious and hardworking to take direction and learn new tasks quickly. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Responsible and motivated employee ready to apply knowledge in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

16
16
years of professional experience

Work History

Fiber Optic Installer

Sunrise Network Solutions
Fort Walton Beach, FL
07.2023 - Current
  • Installed outside plant fiber optics in manhole and telco boxes.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Spliced cables with hand tools, epoxy or mechanical equipment.
  • Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Worked with truck-mounted reels to complete large installation projects.
  • Pulled lines to proper tension for safety and durability of installation work.
  • Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
  • Installed, set up and repaired devices and system components.
  • Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.

Tower Technician

Wildstar Networks
Freeport, FL
04.2022 - 05.2023
  • Climbed various heights on multiple structures such as monopoles and ATC guy towers, safely and efficiently to repair Taran wireless internet equipment.
  • Installed transmission lines, base nodes, back hauls, cabling, braces and supports to promote wireless internet communications operations.
  • Maintained and operated construction equipment such as electric and hydraulic winches and capstans.
  • Assisted in the build of monopoles using hydraulic pumps and pistons.
  • Assisted in the foundation base of monopoles, from the rebar, to the laying of the concrete and laying out the tower before it was raised with the Tarana internet communications equipment.
  • Assisted with customer impacting outages by performing maintenance, troubleshooting, and replacing equipment when a site goes down to be able to restore service back to the community.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Prepared, ran, terminated and tested coax and network equipment to bring systems up to optimal performance levels.

Cell Tower Technician

EasTex Tower
Colorado Springs, CO
03.2021 - 03.2022
  • Climbed various heights on multiple structures safely and efficiently to repair equipment.
  • Installed transmission lines, antennas, cabling, braces and supports to promote communications operations.
  • Maintained and operated construction equipment such as electric and hydraulic winches and capstans.
  • Prepped job sites for installation and designed blueprints for cables and wiring.
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Currently certified as a Telecommunications Tower Technician Level 1

General Laborer

Jones And Smith
Winterville, NC
08.2020 - 01.2021
  • Performed repetitive assembly tasks using hand and power tools and automated equipment.
  • Adhered to all OSHA operating and safety standards and company policies, rules, regulations and procedures.
  • Read written instructions carefully and communicated with team members clearly to promote workplace safety.
  • Coordinated communication between equipment operators via two-way radios and hand signals.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Supported worker safety by using lock out-tag out procedures on equipment prior to service work.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Signaled equipment operators to help align machinery movements and smoothly transfer materials.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.

Electrical Apprentice

Pitt Electric Inc.
Greenville, NC
11.2017 - 03.2020
  • Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
  • Verified measurements and made accurate cuts to avoid wasting materials on job sites.
  • Built controllers and panels to complete system installations.
  • Transported tools, materials and supplies to job locations.
  • Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
  • Dug trenches and created holes to pull conduit and install supports.
  • Kept work areas clean, neat and free of hazards.
  • Set up equipment and configured settings for optimal performance.
  • Followed all relevant electrical and building codes for each job.
  • Kept work areas clean, neat and organized for efficient operations.
  • Measured and prepared supplies for electrical tasks.
  • Put in new new electrical components, fixtures and motors.

Sales Consultant Representative

Samsung USA
Jacksonville, NC
05.2013 - 12.2014
  • Cultivated strong relationship with customers while fostering positive business image.
  • Generated incremental revenue to customers by upselling additional products and services.
  • Supported clients with targeted and highly successful product launches.
  • Developed solutions to meet market gaps and drive company sales.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Negotiated and closed deals with minimal oversight.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.

Telecommunications Technician

Convergys Corporation
Greenville, NC
01.2013 - 04.2013
  • Anticipated and analyzed common connectivity workflow problems.
  • Continuously applied quality-improvement methodologies to improve work processes.
  • Answered normal and after-hours service calls.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.

Telephone Operator

Convergys Corporation
Jacksonville, NC
09.2012 - 12.2012
  • Communicated general company information to inquiring customers in a professional and pleasant manner to project a positive company image.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Completed connections between callers, departments and professionals.
  • Handled incoming calls with friendly and cheerful attitude for the United States Postal Service.
  • Assisted staff with technical issues by performing simple troubleshooting and registering helpdesk tickets with IT department.
  • Answered incoming calls politely to direct callers to requested personnel or departments.

Field Radio Operator

United States Marine Corps Recruiting Command
Jacksonville, NC
06.2008 - 07.2012
  • Maintained equipment by repairing and performing preventive care.
  • Built equipment and antennas to set up and tune radios.
  • Applied cryptographic code expertise to send and receive communications.
  • Sent and received messages using communications equipment.
  • Kept equipment working at optimal levels by inspecting components and completing repairs.
  • Trained and directed personnel and maintained equipment 100% during deployment operations.

Education

Broadband Digital Installer - Tower Technician

Easte
Tampa, FL
02.2021

Associate of Arts - Criminal Justice

Beaufort County Community College
Washington, NC
05.2015

Skills

  • Device Installation
  • Electronic Wiring
  • Equipment Inspection
  • Coaxial Cable Termination
  • Diagnosing issues
  • Friendly, Positive Attitude
  • Team Building
  • Equipment Installation
  • Configuring devices
  • Effective Communication
  • Planning & Organizing
  • Critical Thinking
  • Flexible Schedule
  • Reliable & Trust Worthy
  • Professional Demeanor
  • Maintenance & Repair
  • Organizational Skills
  • Good Work Ethic
  • Time Management
  • Attention to Detail

Timeline

Fiber Optic Installer

Sunrise Network Solutions
07.2023 - Current

Tower Technician

Wildstar Networks
04.2022 - 05.2023

Cell Tower Technician

EasTex Tower
03.2021 - 03.2022

General Laborer

Jones And Smith
08.2020 - 01.2021

Electrical Apprentice

Pitt Electric Inc.
11.2017 - 03.2020

Sales Consultant Representative

Samsung USA
05.2013 - 12.2014

Telecommunications Technician

Convergys Corporation
01.2013 - 04.2013

Telephone Operator

Convergys Corporation
09.2012 - 12.2012

Field Radio Operator

United States Marine Corps Recruiting Command
06.2008 - 07.2012

Broadband Digital Installer - Tower Technician

Easte

Associate of Arts - Criminal Justice

Beaufort County Community College
Matthew Taum